General Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Responsibilities:

Operations -

• Assist in completing the JLL Management Audit.
• Inspects properties and equipment to determine extent of service and equipment required.  Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings.  Assigns employees or vendors to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors pursuant to client and JLL guidelines.  Notifies tenants of special projects, emergencies, or other requests.
• Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines. 
• Capable of managing major construction projects such as lobby renovations, garage membrane resurfacing, elevator upgrades, façade repairs, etc. Reviews construction specifications or plans, obtaining advice from the Chief Engineer, Operating Engineers and/or engineering/design consultants.  Oversee all preventative maintenance programs.  Prioritize day-to-day operations and provide direction to engineering staff.
• Supports Brokerage Team in the review of lease proposals and lease language, lease discussions, and negotiations. The Upon execution of the Lease, GM assists the Project Manager (if applicable) in the tenant construction coordination process, prepares the set-up of accounting information to collect specified rents and develops lease abstracts.  Maintains intimate knowledge of lease agreements; ensures compliance from an accounting standpoint and acts upon from an operations point of view.  GM is responsible for lease administration process and assists in managing tenant option rights and notifications.    
• Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement.  Submits hiring recommendations to Group Manager and/or Regional Manager for approval. 
• Competitively bids and prepares all service contracts to assure high quality and cost-effective services.  Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to authorized signor for execution. Acts as primary contact for service contractors and vendors.  Participates in group bid process as appropriate.  Ensures that all legal agreements have been fully executed by Contractor and ownership. 

Financial -

• Oversee Real Estate Tax protest process.
• Approves purchases of supplies and equipment for use at managed office buildings.
• Assist Client Accounting Services “CAS” in the development of written policies and procedures for tenant rent collections and extension of credit terms to tenants within client parameters.  Participates in second level collection discussions and writes default letters consistent with obligations and rights within the Lease.  Reviews account aging reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.  With approval from the client, submits tenant accounts to attorney or agency for collection. 
• Oversees completion of monthly, quarterly, and annual owner’s reports. 
• Prepare and/or review the annual jurisdictional forms and filings as required.  (i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, etc.
• Prepares the annual budget, to include revenue, operating expenses and capital expenses, and  explanatory notes for all budget items. 
• Ensures timely and accurate reporting (monthly and quarterly), in conjunction with requirements in the Management Agreement 
• Develop, manage, and implement  capital improvement plan, as required by Owner.
• Works with Client Accounting Services (CAS) in Westmont, IL to manage the accounting process and directs on-site bookkeeping functions and collection process. 
• Prepares and/or reviews adjustments to tenant billing process.  Has a strong knowledge and understanding of CPI increases, CAM recs, escalations, recoveries, special, etc.  Issues invoices for JLL fees and reimbursable