Security Assistant Supervisor (Access Control)

The Security Assistant Supervisor provides security services to the Virginia Commonwealth University Health System, its hospitals and outpatient clinics by courteously assisting staff, visitors and patients by enforcing rules and regulations.

The Security Assistant Supervisor projects a positive image and promotes a safe healthcare environment. This role also serves as back up in the absence of the shift supervisor.

Licensure, Certification, or Registration Requirements for Hire:
Valid Virginia Driver’s License and acceptable driving record that reflects safe and lawful motor vehicle operation

Licensure, Certification, or Registration Requirements for continued employment:
Valid Virginia Driver’s License and acceptable driving record that reflects safe and lawful motor vehicle operation

Experience REQUIRED:
Minimum of three (3) year of security, public safety or law enforcement work experience

Experience PREFERRED:
Five (5) years of security, public safety or law enforcement work experience

Education/training REQUIRED:
High School Diploma or equivalent

Education/training PREFERRED:
Associates Degree in Criminal Justice or related field Training or certification in conflict resolution, de-escalation and/or violence prevention

Independent action(s) required:
Performs post assignments.
De-escalates agitated patients, both individually and as a member of a team.
Prevent potentially risky and/or violent situations.

Supervisory responsibilities (if applicable):
Serves as back up in the absence of the shift supervisor.
Oversees the operations of assigned shift.

Additional position requirements:
Ability to work any shifts and additional hours as needed and scheduled.
Ability to work any day of the week including weekends and holidays.

Age Specific groups served: All

Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting 20-50 lbs.
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Climbing (steps, ladder, other)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change

This position will require work schedule of 8 am to 4:30 pm. Also for training the new console operators when they are hired.

Days

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.