Employment Type:

Full time

Shift:

Day Shift

Description:

This position provides administrative and secretarial support for providers and nursing staff.  Independent judgment is required to plan, prioritize, and organize daily workload, incorporating any changes in office practices or procedures.

PRIMARY DUTIES AND RESPONSIBILITIES

Follow up to all calls, emails, and medical records correspondence.

Schedule Physician, PA, and Nursing appointments.

Schedule any study or test appointment requested other than those ordered at time of the patient check-out.  

This would include anything missed at check-out or delayed by other issues. Schedule procedures to include related appointments and referrals. 

Joint case patients needing pre-op consults.

Arrange for and confirm medical/anticoagulation clearances.

Coordinate inmate appointments, both on-site and off-site locations. Coordinate depositions and meetings for physicians.

Coordinate with Extended Care Facilities for patients.

Confirm all arrangements made with patients and / or caregivers by phone, mail or email.

Process surgery packets to billing office, hospital offices.

Provide surgery-related updates to, PA’s and Nursing.

Update case managers, disability carriers and provide notes. Update schedules in the following areas to include; on call, vacations, holidays, meetings, surgeries, clinics, and personal appointments.

Obtain OR notes and discharge summaries, older summaries when needed. Check for HMO authorizations for new patient scheduling and follow up visits. Upload and process Physician and PA’s transcription. 

QUALIFICATIONS

High school diploma or equivalent combination of education and experience.  Associate degree and additional formal clerical and computer training desirable.

1 to 2 years of related work experience.

Proficient with at least one word processing and one spreadsheet software package.

Accurate typing, data entry and transcription skills.  Accurate spelling and grammar, and proofreading skills.  Strong attention to detail.  Knowledge of medical terminology for transcription.

Telephone skills and ability to operate office equipment such as personal computers, copiers, fax machines and printers.

Interpersonal skills to effectively communicate with a wide range of staff, physicians, medical professionals, patients, visitors and other organizational personnel, in order to relay and obtain information.

Analytical skills to gather and interpret routine data, maintain moderately complex records, and compile/calculate routine billing, payroll and/or statistical figures.

Organizational skills to prioritize multiple tasks, meet deadlines, and adapt quickly to changes and interruptions.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.