Director of Concept Development (Remote)

 **This position is eligible for a $5000 sign on bonus 

 

Key Purpose

 

The Director of Concept Development leads and organizes the activities of the development team. He/She/They works collaboratively with global innovation teams across business segments to deliver best-in-class food solutions. The Director of Concept Development leads a cross-functional team which builds ready-to-deploy components for each solution. He/She/They leverages insights based upon data and reporting productivity and performance to further enhance the program portfolio. The Director of Concept Development is a member of a committee which evaluates and prioritizes product needs for the business. He/She/They is responsible for communicating with senior leadership.

 

Success Criteria

 

• Successful market entry with deep brand recognition
• Clearly understood value proposition
• A clear vision on solutions and problem solving combined with strong communication skills and the ability to work with people from different backgrounds, cultures, and professional levels
• Ensuring quality and timeliness of service delivery in accordance with contractual terms  
• Participating in presentations and negotiations; embrace development opportunities

 

Key Areas of Collaboration and Influence

 

• Communicate effectively with colleagues across the company so information is disseminated effectively and participate in project groups and meetings  
• Collaborate with Marketing, Communications, and Operations
• Report to the Vice President of Programs
• Transfer best practice

 

Ideal Candidate Experience

 

• Bachelor degree in Marketing or Business required, MBA preferred
• 5+ years of experience in a brand role in the food service, restaurant, or retail industries
• 2+ years leading a team of practitioners
• Must possess strong project management skills with the ability to work in a cross-functional environment
• Must have a passion for hospitality-oriented engagement, demonstrating strong business acumen, attention to detail and focus on results
• Highly creative with the ability to think out of the box
• Up to date with latest trends and best practices, as well as digital media platforms
• Must work well independently while possessing strong leadership and communication skills
• Must have a demonstrated history of building collaborative, lasting relationships that deliver business results
• Must employ logical and analytical thought processes to identify new opportunities
• Must be able to influence stakeholders with ideas that build value
• Must be able to work in a team setting, be flexible and work well under pressure
• Must be able to coordinate with multiple departments and handle multiple priorities successfully
• A high level of energy, drive, passion, and commitment with a strong sense of urgency is ideal
• Outstanding verbal and written communication skills, as well as demonstrated ability to work confidently and respectfully at all levels of an organization, both internally and externally, is required
• Must be proficient in a variety of applications (Excel, Word, Outlook), and the ability to pick up new applications and processes quickly

 

Key Accountabilities

 

• Lead and organize the activities of the development team
• Work collaboratively with other innovation teams across countries and business segments to deliver best if class solutions for all food solutions
• Lead cross-functional teams to build all necessary components of each solution so it’s ready to deploy to operations
• Leverage insights based on data and reporting productivity & performance to further enhance our program portfolio
• Part of product committee that evaluates and prioritizes product needs for business
• Great communication skills and ability to present to senior leadership groups to drive influence

 

Physical Demands & Work Environment

 

• Office environment
• Work up to 10 hours a day on your feet, excluding breaks

 

** Bonus to be paid after 30 days of employment and is subject to an 18 month payback agreement.

 

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.