Technical Staff Engineer - Applications

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

Data Center Solutions (DCS) Business Unit
The Data Center Solutions Business Unit within Microchip designs enterprise class storage products to enable the world’s leading enterprises and data centers utilizing the latest RAID, Security, PCIe, NVMe, SAS, SATA, SDRAM, NAND, CXL technologies. As a member of the Applications Engineering team, a successful applicant will be involved in providing best-in-class technical support to our customers for one or more of the Data Center Solution products. Our Applications Engineering Team is responsible for providing best-in-class technical support for our customers to evaluate, develop and ramp to production with our solutions, by working closely with the Product Development, Product Validation, Marketing, and Sales teams. This involves, but not limited to, developing and delivering training, customer collaterals and debug tools, resolving the problems and challenges. We offer a challenging and dynamic working environment with opportunities to learn and make substantial contributions toward the success of our business.

Responsibilities

• Support, manage and resolve the technical issues related to DCS Hardware and Firmware/Software products

• Debug Firmware, Software and protocol level issues for enterprise storage devices

• Work with customer and cross functional teams through the life-cycle of the product from gathering requirements to post-production support

• Develop and maintain customer collaterals such as Firmware User Manual, Quick Start Guide, Release Notes, Errata, Application Notes etc.

• Develop and provide product training to customers and internal teams

• Demonstration of new products to customers and at industry events

• Feasibility study, investigations, proof of concept, prototype of next generation products

• Travel within North America and internationally, as needed to work at customer sites to provide on-site support or attend meetings

Requirements/Qualifications:

• Bachelors degree in in CE, CSE, EE with 12+ years experience of relevant experience (FW development of storage or communication products or AI/ML tools development)

• Strong Firmware / Embedded Systems development and debug skills

• Experience in design, develop and testing of firmware using C language

• Experience in developing debug tools using any of the scripting languages (Java, TCL/TK, PERL, Python etc.)

• Experience / Knowledge of SoC Architecture

• Excellent communication, interpersonal skills, problem-solving skills and the ability to work independently and as part of a team

• Customer facing experience