eCW Team Lead

Description

Job Title: eCW Billing Specialist- Hybrid Remote: based in the Treasure Valley

Salary Range: $22.00-$26.00 per hour

Competitive Benefits & Compensation

TO APPLY: To help us better understand your work style and potential fit within our team, we invite you to complete a Culture Index survey:](https://go.cultureindex.com/s/saiVGgLPJa)

Job Overview: MedMan is seeking a dynamic eCW Super User who excels at analytical problem-solving, adapts quickly to changing priorities, and effectively balances multiple tasks while ensuring the i's are dotted and the t's are crossed. This role requires a driven individual committed to excellence in their own work while also leading a team. As a working team lead, this position involves splitting time between performing daily, weekly, and monthly revenue cycle tasks and providing support and oversight to a small team dedicated to eCW clients.

Key Responsibilities:

• Serve as the eClinicalWorks (eCW) expert resource for the billing team and clients, providing support and troubleshooting.
• Oversee eCW setup and onboarding of new clients, ensuring seamless integration and functionality.
• Lead the eCW team through: 
• Weekly team meetings
• Productivity monitoring
• Training and education
• Maintain point of contact for eCW clients.
• Updating and reviewing software for workflow improvements as needed.
• Daily & weekly billing functions which may include: 
• Preparing, reviewing, and transmitting clinical charges, including updating procedure and diagnosis codes in computer files, coordinating reports, maintaining fee schedules, and the posting of payments.
• Balancing a daily input and accounts receivable system.
• Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.
• Reviewing patient bills for accuracy and completeness and obtaining any missing information.
• Checking each insurance payment for accuracy and compliance with contract discount.
• Contacting insurance companies regarding any discrepancy in payments if necessary.
• Researching and appealing denied claims.
• Answering patient and insurance telephone inquiries pertaining to assigned accounts.
• Collecting delinquent accounts by establishing payment arrangements with patients and following up with patients when payment lapses occur.
• Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Essential Skills & Qualifications:

• Familiarity with CPT and ICD-10 coding
• Competent use of computer systems, software, and 10 key calculators
• Problem-solving skills to research and resolve discrepancies, denials, appeals, and collections
• Skills in organizing and reporting data that is accurate, complete, and accessible to other employees
• Portrays a calm manner and patience working with either patients, providers, or insurers during the billing process
• Excellent customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds
• Displays professionalism in their demeanor and in their communication – verbally and written
• Demonstrates the ability to handle a fast-paced environment by portraying strong multi-tasking skills
• Demonstrates the ability to prioritize tasks/responsibilities and complete duties within the allotted time
• Willing to seek out new methods and principles and be willing to incorporate them into existing practices
• Strong attention to detail and organizational skills
• Provides consistency and timeliness in attendance
• Willingness to be cross-trained in different tasks

Minimum Requirements:

• High school diploma
• Two years’ experience in medical practice billing
• Proficiency in MS Office
• eCW experience required

As an employee of MedMan, your effectiveness is magnified by instantly becoming a part of an established infrastructure of experienced medical practice professionals driven to intentionally and aggressively transfer information to improve one another’s performance. With a 48-year history, MedMan is the oldest medical group management company in America.

Requirements

Experince in eCW 

Salary Description $22.00-$26.00