Beverage Server

JOB DUTIES AND RESPONSIBILITIES

(The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions.  Other reasonable duties may be assigned.)

Utilize Family Style Service with internal and external guests, demonstrate resiliency to deal with difficult guests in all types of business conditions, and work effectively and courteously with fellow employees. 

Ensure at all times operating principles are being adhered to:

Clean – Keep all areas clean and pristine.

Safe – Follow all safety policies and procedures.

Friendly – Use customer courtesy skills of Family Style Service to provide superior guest service.

Fun – Have fun!  Be interactive with all internal and external guests while maintaining professional standards.

Responsible for developing and maintaining positive guest relations, and ensure the safety and security of all guests.

Responsible to take orders from patrons and return these orders in a timely manner.

Must have knowledge of patron limitations and company policy and procedures regarding limitations.

Handles guest relations and minor guest disputes.

Performs other duties as assigned.

Completing all company-required training within designated time frames.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

Ability to read, write, and understand simple instructions.

Knowledge of all special events and promotional activities.

Knowledge of all bar equipment, Micros, Bar System, Alcohol Beverage Control laws, and gaming laws.

Able to handle situations that may arise due to intoxication.

Ability to communicate with all departments and team members.

Knowledge of sanitation and health department regulations for safe handling of alcohol.

Ability to accurately perform assigned duties under frequent time pressures and an interruptive environment

Must possess the ability to move effectively and efficiently throughout the casino–

• Walking/Standing 90%
• Bending/lifting 10% - (Overhead, arms length, up to 10 lbs). 

Exposed to noise, smoke and hot and cold temperatures.

Ability to work in a brightly lit, smoked filled casino environment with high noise levels.

JOB QUALIFICATIONS

• High school diploma or GED equivalent is preferred.
• Six months experience in cocktail serving preferred but not required
• Must be able to maintain a pleasant, friendly and welcoming attitude at all times.