Analytics Manager, Property and Casualty Claims

We are seeking a highly motivated and experienced Analytics Manager to lead our P&C Claims analytics team. This critical role will be responsible for transforming our claims organization from a reactive reporting environment to a proactive, insights-driven powerhouse. The ideal candidate will have a deep understanding of P&C claims data, strong analytical skills, and proven leadership abilities. This individual will manage a team of analysts, drive deep and actionable analysis, develop predictive models, and collaborate with key stakeholders across the organization to drive strategic decision-making. 

 

Responsibilities: 

• Lead and mentor a team of claims analytics and professionals of varying experience levels. 

• Oversee all areas of claims analysis, including claims efficiency, operational metrics analysis, actuarial-claims analysis, and data science efforts. 

• Develop and implement a strategic vision for claims analytics, moving the organization from reactive reporting to proactive insights. 

• Analyze claims operational metrics, linking results to broader performance on both a micro (by coverage) and macro (overall claims loss ratio/expense ratio) level. 

• Develop and own predictive models to support claims management, reserving, and other key functions. 

• Collaborate closely with Claims and Actuarial leadership to understand their needs and deliver impactful analyses. 

• Prioritize and manage a high volume of requests from multiple stakeholders, ensuring that the team's analytical efforts are focused on the most critical initiatives. 

• Present findings and recommendations to senior management in a clear and concise manner. 

 

Qualifications: 

• Bachelor's degree in a quantitative field (e.g., statistics, business, mathematics, etc.). Master's degree preferred but not required. 

• Extensive experience in analytics within the P&C insurance industry, preferably personal lines auto analytics. 

• Deep expertise in SQL, Excel, and Tableau. Proficiency in R or Python is a plus. 

• Proven ability to manage and mentor a team of analysts. 

• Strong analytical, problem-solving, and communication skills. 

• Ability to work independently and manage multiple projects simultaneously.  

 

Perks and Benefits: 

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Free onsite gym at our Boston Location
• Tuition Reimbursement 
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Convenient location directly across from South Station and Pre-Tax Commuter Benefits

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We co