Patient Services Representative, Logan Family Clinic

Online applications must be received before 11:59pm on:

August 2, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

284E-YN_CS_NPS - Patient Services Representative

Business Title:

Patient Services Representative, Logan Family Clinic

Employee Type:

Classified

Position Details:

This recruitment is approved for a referral incentive for eligible WSU employees. For instructions to complete this process and eligibility, visit the Employee Referral Payment Program website.

The Opportunity:

As the Patient Services Representative, you will join WSU Health to support the assigned Logan Family Clinic, located in Spokane, WA. In this position, you may provide crossover support to other clinics and services of WSU Health, including those on and off-site of the WSU Spokane campus. You will also support the administrative needs of the Clinic(s).

The Logan Family Clinic is located at Logan Elementary School in Spokane and provides comprehensive, patient-centered care for community members of all ages. All aspects of family medicine services are offered including annual checkup, vaccinations, chronic condition management and illness and injury care.

This position is a fundamental aspect of the mission of the WSU Elson S. Floyd College of Medicine is to provide appropriate medical service, education and resources to the rural and under-served populations.

Essential Job Functions:

35% Medical Office Coordination

30% Medical Records Management

30% Patient and Provider Services

5% Other

Additional Information:

The screening of applicants begins July 20, 2026.

This is a full time (100% FTE), permanent position. This position is overtime eligible.

To support WSU’s ability to attract talent in a competitive job market, this recruitment has been approved for a hiring incentive payment of up to $5,000.00. For more information, please visit the Hiring Incentive Payment Program website.

Monthly Salary: $3,485 to $4,633 | Range 38 | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.

Required Qualifications:

• High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting; OR equivalent education/experience.

• Ability to obtain and maintain valid CPR certification within 30 days of appointment.

• Working knowledge of medical terminology and HIPAA regulations.

• Proficient in Microsoft Office applications.

• Ability to work a flexible schedule including evenings and weekends.

• Ability to obtain and maint