Busser - Tao Restaurant Chicago

Part-time team members who meet the requirements are eligible for: 

• State Applicable Time Off
• Mental Health Support and Services
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts

POSITION SUMMARY: 

Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. 

Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to 

ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

 Anticipate and accommodate the needs of the guests.

 Maintain the general cleanliness and orderliness of the tables.

 Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.

 Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.

 Clears and resets tables, and cleans table area, including banquettes, during service.

 Helps ensure guest satisfaction through active participation in service.

 Maintain general cleanliness of stations and the entire venue.

 Complies with Department of Health and company sanitation standards.

 Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including: 

o Responsible for making sure all tables and chairs/banquettes are clean and free of debris

o Sets tables with proper settings

o Wipes down chairs, tables, and banquettes

o Stocks side-stations with prescribed supplies

o Performs opening side-work as prescribed

o Performs closing side-work as prescribed

 Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).

 Reports all breakage, and damage of equipment or furniture immediately to management.

 Attends and participates in daily pre-service meetings.

 Attends and participates in any training sessions or departmental meetings.

 Learn by listening, observing other team members, and sharing knowledge while leading by example.

 Portrays a positive and professional attitude.

 Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

 Works as part of a team and provides help and support to all fellow team members.

 Assist and/ or complete additional tasks as assigned.

TRAINING REQUIREMENTS:

 Tao Group Hospitality in-venue busser training

EDUCATION/WORKING KNOWLEDGE:

 Previous hospitality experience.

 Previous busser experience.

 Previous Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable  individuals with disabilities to perform essential job functions

 Ability to write and verbally communicate

 Must have good positive energy throughout the day

 Must be able to print legibly for team members, management, and guests to read

 Must be able to kneel, bend, and stand for extended periods of t