RCS Manager- Inpatient/Outpatient Registration

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the nation's healthiest states.

We are seeking a dedicated and compassionate System Patient Access Registration Manager to oversee both Inpatient and Outpatient Registration. This role is crucial in leading, inspiring, and supporting our registration team members to create an easy and exceptional experience for our patients while ensuring accurate registration. The duties of registration have a significant impact on providing demographic and emergency contact information for our patients while they receive care in our facilities.  The Manager will lead and inspire the registration team to deliver exceptional patient experiences by creating a positive work environment where the employee feels valued, supported, empowered and able to perform at their best.  

The Methodist Registration Manager role involves a partnership with the Methodist Registration Manager in the Emergency Room department to ensure a smooth transition from the emergency room to inpatient status and timely, accurate registration. Support a diverse and complex operating environment with strong subject matter expertise and leadership.  

Provide administrative decision-making, leadership, and strategic planning for Revenue Cycle, System Patient Access operations.  Ensure high-quality, standardized work processes that result in consistent outcomes, favorably comparing with national benchmarks.

We are looking for team members who are passionate about creating an exceptional patient experience. If you are compassionate, serve with a purpose, dedicated to supporting your team, and seek excellence every day, we encourage you to apply.

As part of an award-winning hospital system, our part-time and full-time team members have access to a comprehensive benefits package, which includes, Competitive pay, Development opportunities, Tuition reimbursement, Matching 401k, Paid medical leave, and health, dental and vision insurance. 

• Requires strong knowledge of business and reimbursement management with an undergraduate degree preferred.
•At least three years of experience with hospital or physician billing strongly preferred.
• Requires demonstrable knowledge of healthcare billing terminology concepts and processes.
• Requires the ability to plan and manage the utilization of resources.
• Requires a high level of interpersonal, problem-solving and analytical skills.
• Requires effective written and verbal communication skills in both individual and group settings.
• Requires the ability to organize and manage work to achieve performance expectations.
• Requires the ability to promote teamwork and develop team members.
• Requires ability to manage within the confines of a budget.
• Requires a passionate commitment to continuous performance improvement.

#LI-FR1

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.