Inside Channel Account Manager (iCAM)

#GetThereFirst

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization. 

Digital Hands is comprised of innovators leading from the front, fueled by a desire to achieve, test new boundaries, and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands, we take ownership, obsess over our promises, anticipate our customers' needs. and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.

 

Join Us in Powering Channel Success in Cybersecurity!

Digital Hands is a longstanding leader in the cybersecurity services market, offering innovative solutions to help organizations stay one step ahead of evolving cyber threats. We are looking for a highly motivated Inside Channel Account Manager (iCAM) to join our growing team. In this strategic role, you'll be the driving force behind the recruitment, enablement, and activation of channel partners, helping to expand our reach and accelerate revenue growth through our valued partner ecosystem.

 

About You

You’re a Builder: You thrive on building something great from the ground up — whether that’s recruiting new partners or launching successful joint go-to-market initiatives.

You’re Relationship-Focused: You understand the power of partnerships. You create strong, productive relationships with key stakeholders inside partner organizations and collaborate cross-functionally within Digital Hands to ensure mutual success.

You’re Organized and Strategic: You know how to plan and execute partner development initiatives that align with business goals, drive partner performance, and hit revenue targets.

You’re a Channel Champion: You understand how to educate and enable partners — from onboarding to sales training — and have a passion for empowering them to win with our solutions.

You’re Results-Oriented: You meet and exceed performance goals through proactive planning, consistent follow-through, and strong execution.

 

What You’ll Do

Drive Channel Growth: Identify, recruit, and onboard high-potential channel partners with the ability to drive revenue and market expansion.

Enable Partner Success: Deliver sales enablement, technical training, and joint marketing programs that equip partners to successfully position and sell Digital Hands solutions.

Manage Relationships: Build and maintain strong relationships with key personnel in partner accounts to ensure long-term engagement and loyalty.

Lead Joint Planning: Collaborate with partners on business planning efforts, defining mutual goals, KPIs, and success milestones.

Coordinate Internal Support: Align internal resources — from sales engineering to marketing — to support your partners’ success.

Ensure Compliance: Maintain partner alignment with agreements and best practices while driving adoption of Digital Hands programs.

Achieve Results: Meet and exceed targets for partner-led sales volume, pipeline creation, and strategic objectives.

 

What You Bring

Channel DNA: You know the channel landscape inside and out and have experience successfully managing partner accounts in a high-growth tech environment.

Proven Performance: A track record of driving measurable results through strategic partner development and enablement.

Self-Starter: You’re energized by ownership, accountability, and the opportunity to make a big impact in a growing organization.

Strong Communicator: Whether onboarding a new partner or presenting a quarterly business review, you convey ideas clearly, confidently, and with purpose.

 

The Brand You’ll Stand Behind

Digital Hands is not just a leader in cybersecurity — we’re