Account Manager, Coursera for Campus

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview

The Account Manager, Coursera for Campus  is responsible for driving renewals and expansion revenue with installed priority accounts. This position involves managing renewals and identifying opportunities for revenue growth through expansion within existing accounts.

The Account Manager will engage with university presidents, provosts, chancellors, deans and faculty, leveraging multiple communication channels. In this role, a structured and repeatable sales process is key to success, as is the ability to work collaboratively and cross-functionally in a fast-paced environment.

Responsibilities

• Ensure timely renewals and drive targeted 30% growth rate within existing assigned accounts 
• Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools, as well as other business buying personas within your aligned account base
• Develop opportunities for cross-sell in established accounts via direct prospecting and partnership with the Sales Development team
• Meet or exceed established weekly and daily activity metrics, consistently drive retention lifecycle activities with install clients, and identify and execute on expansion opportunities, hit quarterly and annual quotas
• Develop a comprehensive understanding of all product offerings, with a focus on understanding buyers, education procurement processes, and expansion through for-credit use cases
• Stay informed about evolving business and technology challenges faced by clients 

Basic Qualifications

• 6+ years of experience in a sales, demand generation or sales related role selling to universities, colleges, high schools, and education systems 
• Proven experience in managing a sales quota and successfully negotiating contracts
• Proven experience selling to university presidents, provosts, and deans, with a strong ability to build lasting client relationships and provide strategic, value-added insights to their business
• Demonstrated ability to collaborate closely with Customer Success teams, effectively linking learning initiatives to measurable business outcomes
• Demonstrated experience in effective presentation, organization, and time management, with a proven track record of delivering effective results
• General comprehension of the pedagogical needs of academic leadership as it relates to educational technology and the ability to speak their language within a commercial context
• General understanding of the student cycle as well as the learner experience
• Travel will be required for industry events, client meetings, and team off-sites (estimated 25% travel)

 

Preferred Qualifications

• Enterprise sales experience at a SaaS company