VP, Credit Strategies Knowledge Graph Implementation

Job Description:

Role Summary/Purpose: 

The VP, Credit Strategies Knowledge Graph Implementation is a key position reporting to the VP, Account Management Implementation Leader. This role will be individually accountable for several work streams supporting Account Management and Transaction Fraud teams in developing Knowledge Graph (Neo4J) platform/data models/Cypher queries. This role will be responsible for designing, implementing, and optimizing graph databases to efficiently store and retrieve knowledge. The role will require you to be both technical as well as a leader in a fast-paced, dynamic, and challenging work environment.  This role has no direct report and will coordinate and support Credit, IT and other Synchrony teams that are on the knowledge graph journey across US and India. This role will be required to use analytics and processes experience and knowledge. 

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Lead, in partnership with IT (and other teams cross functionally), to integrate graph databases, knowledge graphs solutions – representing business side. 

• Collaborate and communicate with product owners, cross-functional teams and key stakeholders across Knowledge Graph / Graph Data Science (Neo4J) platforms and the business enterprise to support changes and share best practices. 

• Lead and communicate with data, critical thinking, graph thinking, promote and share best practices. 

• Design and implement graph databases to efficiently store and retrieve dimensional data. 

• Utilize Neo4j/Graph Data Science for creating and managing knowledge graphs, targeting performance and scalability. 

• Research, suggest and implement new technology solutions following best practices/ standards for knowledge Graphs. 

• Develop and maintain knowledge graphs(Neo4j) standard operating procedures, job aids to support production environment. 

• Provide support for query optimization and data modeling across Synchrony departments. 

• Mentor, develop and support best practices, skills development of the team members and foster One Synchrony mindset. 

• Perform other duties and/or special projects as assigned 

Qualifications/Requirements:

• Bachelor’s degree in either MIS, Math, Sciences, Computers or in lieu of a degree 10+ years of work-related experience with credit related systems. 

• 5+ years of team management experience.