Part-time Leasing Agent - The Hall Lofts - FLATS LLC - a Proper Company

Location: Dallas–Fort Worth, TX

In-office Requirement: Onsite, Part-time

Schedule: Approximately 20–25 hours per week (Sundays availability preferred)

Compensation: $23–$24 per hour (based on experience)

Employment Type: Part-time, hourly

About FLATS

FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being “anything but expected,” with a mission to “bring big style to smart spaces.” Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life – providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate.

About the Role 

FLATS LLC, a Proper company, is seeking a Part-Time Leasing Agent to join our team in the Dallas–Fort Worth area. This role is ideal for a motivated, service-oriented professional who enjoys engaging with people and thrives in a fast-paced, dynamic environment.

The Leasing Agent will be responsible for providing superior customer service, managing leasing activities, maintaining accurate administrative records, and ensuring compliance with all community and company standards. This position is key in shaping a positive first impression for prospective residents and maintaining long-term satisfaction among current tenants.

Key Responsibilities

Customer Service & Communication

• Provide exceptional service to residents, prospects, and vendors.
• Handle resident concerns or complaints with professionalism, escalating to the Supervisor when necessary.
• Maintain strong verbal and written communication with residents, team members, and management.

Leasing & Move-In Process

• Show, lease, and move in prospective community members while promoting the property’s features and benefits.
• Maintain a schedule of move-ins, ensuring units are move-in ready per company standards.
• Communicate lease terms, rental rates, and community policies accurately.

Administrative Duties

• Provide clerical and phone support to the property management office.
• Maintain accurate resident and property files in compliance with company policy.
• Process maintenance requests and other administrative forms promptly.
• Ensure office and model units are clean, organized, and presentable.

Compliance & Policy Knowledge

• Adhere to Fair Housing laws, state regulations, and company policies.
• Stay informed about local market conditions and competitor communities.

Professional Development

• Participate in ongoing training and development opportunities provided by the company.
• Maintain a professional appearance and demeanor at all times.

Additional Responsibilities

• Assist with property marketing and outreach initiatives.
• Support resident retention programs and community engagement activities.
• Take on additional tasks as assigned by the Property Manager.

Our Core Values 

People-First, Tech-Forward: We leverage technology to eliminate inefficiencies, empowering team members to focus on high-value work. 

Authentic Candor & Transparency: We believe honest, direct communication builds trust, accountability, and stronger relationships. 

Good & Fast Over Perfect & Slow: We move quickly on adaptable decisions and take a methodical approach for impactful ones. 

Ownership & Accountability: We take initiative, embrace challenges, and follow through. We hold ourselves accountable for our work, decisions, and impact. 

Empathetic Leadership: Strong leadership starts with high emotional intelligence, fostering a culture of support and loyalty. 

FLATS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Requirements

• Excellent customer service and communication skills.
• Strong organizational and administrative abilities.
• Working knowledge of leasing laws and procedures.
• Intermediate proficiency in Microsoft Word, Excel, and Outlook.
• Experience with Yardi, Voyager, LRO, Entrata, or similar systems preferred.
• Ability to multitask and manage time effectively in a high-volum