Sales Development Representative (New Grad)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description

START DATE(S)*: May 5, 2025 | June 2, 2025 | July 7, 2025
*Our headcount demand is always changing as we grow; start dates listed here may or may not have an immediate opening at the time of your application.

LOCATION*: Toronto, Ontario (Canada)
*Our headcount demand is always changing as we grow; some of the locations listed here may or may not have an immediate opening at the time of your application. Please note that we do not offer relocation assistance.

ROLE OVERVIEW AND IMPACT:
Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the Customer Success Platform and World’s #1 CRM, by researching and identifying net-new business opportunities — you will have a direct impact in our revenue generation goals. This role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders.

We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas.

JOB DESCRIPTION:
The Sales Development Representative (SDR) role serves as the entry-level role into a client-facing sales career at Salesforce and is designed to be your first look into how we sell Salesforce products. Our SDR team supports our sales teams by assisting them through fielding inbound inquiries. Successful SDRs critically think and learn through coaching from their mentors, build upon, and improve their skills throughout their tenure in this role.

The Sales Development Representative will generate new business pipeline and interest through calling on inbound leads.

• Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle
• Discovering business initiatives and acting as their internal advocate
• Building a point of view on how to help qualify customers needs
• Speaking to value and return on investment vs. technical functionality
• Building credibility and trust with internal and external stakeholders
• Learning how to anticipate and prepare for objections
• Demonstrating adaptability and flexibility as part of an ever-growing sales organization
• Managing a high volume of inbound leads with a strategy on prioritization of your leads
• Researching and understanding various lines of business and personas

MINIMUM QUALIFICATIONS:

• Must be within less than 1-year of having completed a Bachelor’s Degree or Advanced Degree from the start date of this role OR graduate/alumni/participant of a workforce development training program (i.e. re:work, Year Up, i.c.stars, etc.)
• Long-term interest in a client-facing sale