Clinical Trial Management System Administrator

Hourly Pay Range:

$32.60 - $48.90 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: CTMS Administrator
• Location: Evanston, IL
• Full Time
• Hours: Monday-Friday, [hours and flexible work schedules]

A Brief Overview:

• As a member of the Office of Clinical Research team, CTMS Administrator supports OCR’s efforts to establish a robust reporting program drawn from the data housed in the Clinical Trial Management System (CTMS) for a variety of users and audiences (individual investigators, study teams, departmental research units, institutional leadership, affiliates leadership, etc).  This role is responsible for building protocols and calendars within the CTMS.  The CTMS Administrator will consult with users and stakeholders to establish report requirements, then process and analyze the extracted data to create complex reports, dashboards and data summary requests. This role will also serve a vital role in the OCR intake process to log and process new submissions.
• CTMS Administrator will provide support to users, including troubleshooting system and access issues, as well as auditing system data and making corrections/edits, as needed. This role will, in many ways, function as the “face” of the CTMS and OCR by being the front line of end-user interaction and support.
• The CTMS Administrator will stay current on information, technology, industry trends and developments, and will recommend applicable and reasonable process changes as appropriate.

What you will do:

• Develop accurate protocol, calendar, and budget builds for the CTMS.
• Serve as an expert in CTMS for technology, function, and management needs.
• Provide consultation regarding CTMS reporting options, communicate with users to gather information for specifications and data and/or end user workflows, and proactively analyze data based on identified trends, current environment and potential upcoming issues.
• Provide assistance in the OCR intake process, including processing new submissions and updating the intake process
• Collaborates with customers to ensure that applications(s) are running as expected, test functionality and workflows and create documentation on an ongoing basis for application software updates/enhancements
• Provide ongoing assistance to end-users as they access and use the CTMS
• Along with other members of the OCR in responding the questions and requests that are submitted via the OCR email inbox
• Participate in clinical trial kick-off meetings, as needed
• Provide navigation support to Investigators and CRU staff as they seek to start and then conduct a research project.
• Assists with Office of Clinical Research special projects as needed.

What you will need:

• Education: Bachelors Degree Required
• Experience: Experience within a medical or clinical research setting

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with d