Overview

Sr Associate Logistics

Responsibilities

• Coordinate all load and shipment processes with local plant / warehouse / terminal personnel and carriers to ensure on time delivery to customer
• Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances
• Key transactional contact for customers and 3rd party logistics service providers
• Maintain key internal relationships including business, sales, supply chain planning, logistics procurement, product management and further functions.
• Ensure adherence to defined operational escalation process to leads, regional experts and plant personnel when encountering unforeseen delays in shipping from plant and ultimate delivery to customer.  Manage exceptions and emergency situations
• Assist with resolution of freight invoice discrepancies
• Document, investigate and follow up of internal and external complaints
• Recommend process improvement including investigation of quality failures and the development of preventive and corrective actions for quality failures

Qualifications

• 1-2 years supply chain experience
• SAP knowledge
• Fluent English 
• German knowledge is an advantage
• Strong, decisive personality
• Troubleshooting/problem solving skills