MedPro Data Entry Specialist

Description

JOB SUMMARY

Under the direction of the Knowledge Management & Applications Supervisor, the Data Entry Specialist is responsible for accurate and timely patient registration/insurance loading in the system, and charge processing through various methods to facilitate the billing process.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Charge Processing
• Registration and updating of patients records from information received from the provider’s office- maintaining a high level of accuracy. 
• Review charge entry documents for complete information in preparation for keying.
• Post charge transactions using the claim scrubber or process charge files through the PARC application, maintaining a high level of accuracy.
• Follow all balancing procedures and complete forms promptly and correctly.
• Notify leader if charges received cannot be released within contract standard time period.
• Maintain checklist for the registration and charge entry processes for each customer. 
• Research and resolve missing charge issues for assigned customers within timeframes established by Manager.
• Maintain an understanding of the impact on the remainder of the billing process and work with leadership on continued process improvements and efficiencies.
• Accurately follow written and verbal instructions.
• Other duties as assigned by management are accepted willingly and completed in a timely manner.

CORPORATE CULTURE RESPONSIBILITIES

• Follow established corporate and department-specific policies and procedures.
• Attend all corporate and department-specific required training.
• Uphold MCC’s Purpose, Values, and Vision.
• Abide by MCC’s Corporate Culture Responsibilities. 
• Perform other duties as may be assigned cheerfully and willingly.

Requirements

EDUCATION/EXPERIENCE REQUIREMENTS

• Minimum education requirement is high school diploma, or equivalent. 

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to prioritize and manage multiple tasks.
• Displays customer services skills, strong interpersonal skills, close attention to detail, excellent verbal and written communication skills, and basic math skills.  
• Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
• Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
• Acceptable typing speed and accuracy with ten-key by touch skills.   
• Proficient in use of English language both in written and verbal communication. 
• Must be able to communicate with individuals of varying socio-economic backgrounds.
• Must be committed to the protection of confidential information, records and/or reports. 

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
• Standing/Walking: Occasionally; activity exists up to 1/3 of the time
• Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
• Ability to look at a computer screen for extended periods.
• Ability to perform constant repetitive hands and finger motions.
• Ability to maintain focus while working in close proximity to others.
• Talking (Must be able to effectively communicate verbally): Yes
• Seeing: Yes
• Hearing: Yes 

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Must exhibit stable work behaviors daily.
• Must possess adequate individual coping skills.
• Ability to remain calm and professional regardless of workload or time constraints.  
• Must be able to work under stress and remain calm and professional.     

WORK ENVIRONMENT

• Office environment.
• Exposed to frequent and constant interruptions in daily functions/schedule.  
• May be required to work extended hours to meet department needs.