Breaking Barriers Case Manager

Salary: $25.48 hourly, non-exempt

Location: Los Angeles

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

PROGRAM SUMMARY

Breaking Barriers is an innovative rapid rehousing program that serves adults who are on felony probation in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and "transition in place" at program end.

POSITION SUMMARY

The Breaking Barriers Case Manager will provide intensive case management services to a caseload of 25 - 30 program participants. The Case Manager will assist clients to reach their identified goals and connect clients to community resources and services. The Case Manager will work collaboratively with the Breaking Barriers housing and employment teams to ensure that clients reach the ultimate goal of self-sufficiency. The Case Manager plays a critical role in supporting clients to thrive through a client-centered and "whatever it takes" approach to services.

RESPONSIBILITIES

• Process and accept referrals from Probation.
• Conduct assessments and re-assessments, including a comprehensive psychosocial assessment, in order to determine clients’ eligibility for the program and evaluate clients’ needs and strengths.
• Develop and implement, in collaboration with clients, individualized case management services plans that ensure housing stability and identify short and long-term goals.
• Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease signing, and ongoing housing retention.
• Meet with clients frequently and regularly in the home, community, and office.
• Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, in order to strategically address clients’ needs.
• Provide crisis intervention and ensure that clients have access to the 24/7 case management crisis line.
• Connect clients to a variety of community resources and services, including employment services at Chrysalis, physical and mental health services, substance use treatment, government benefits, education/vocational programs, parenting programs, etc.
• Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
• Participate in case conferences to review clients’ progress and address any challenges.
• Collaborate and communicate with all Breaking Barriers partners on a regular basis.
• Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services.
• Provide aftercare case management services for 3 months after program completion.
• Maintain updated and accurate client files and documentation.
• Participate in weekly staff meetings and other agency events as requested.

MINDSETS

You bring your “A” game to work. You inspire a culture of excellence and take pride in doing “whatever it takes” for our clients and partners. You believe that it’s a reflection on you, your work, and the organization you represent.

You’re a system thinker who puts people at the center. You see opportunities for improvement wherever you look and know how to get buy-in from others to make it real. You know how to take things to scale without feeling bureaucratic. You’re all about the end-user experience being awesome.

You thrive in an entrepreneurial environment. You’re resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once and you’re rigorous about prioritization.