Caregiver Support Coach - PRN

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Caregiver Support Coach - PRN

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Clinic Nursing-Nursing Institute

                      

Job Code

D99583

                     

Shift

Day/Evening Rotation

                       

Schedule

8:00am-5:00pm/4:00pm-8:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. 

The Howley ASPIRE Pathways is an enrichment program sponsored by The Howley Foundation in collaboration with Cleveland Clinic. This enrichment initiative is designed for high school juniors interested in pursuing careers in Respiratory Therapy, Surgical Technology or Sterile Processing. The Howley ASPIRE Pathways focuses on providing participants with career options and critical skill sets to support their transition through higher education, entry into the workforce, and beyond. This 12-week hands-on enrichment program will offer instruction to high school juniors to develop their understanding of careers in Respiratory Therapy, Surgical Technology and Sterile Processing. Students can expect to be enlightened on, but not limited to exploration of Respiratory Therapy, exploration of Sterile Processing, exploration of Surgical Technology, CPR certification/Heart Saver and mock code, shadow and hands-on experience, college and on-the-job training, collaboration with experts in healthcare and advanced medical training equipment.  

This is a PRN position. A caregiver in this role will need to be available for up to 15 hours per week covering mostly evenings and weekends.   

A caregiver who excels in this role will:  

• Perform comprehensive Caregiver risk assessments to determine risk stratification level and follow-up cadence for individualized coaching for up to one year. 
• Manage a caregiver caseload of 100+ caregivers at various risk stratification levels. 
• Engage caregivers in the development of an individualized plan to address barriers by reducing and/or eliminating social, psychological, financial, behavioral and regulatory barriers to facilitate successful first-year employment. 
• Maintain a network of resources for internal and external consultation and assist caregivers with linkage to resources to facilitate optimal support. 
• Document professional recommendations, coordination interventions and individualized coaching plans in accordance with HIPPA. 
• Utilize a tracking system to document and track caregiver demographic information, risk stratification level, and interventions, tools and referrals used to support caregiver success. 
• Act as a liaison between caregivers, unit leadership and Human Resources to support caregiver success and address urgent or emerging concerns. 
• Collaborate with Human Resources and unit leadership on investigations and development of performance improvement plans. 
• Educate caregivers on career pathway options in support of career progression and support academic transition. 
• Track current and emerging entry-level workforce trends and concerns. 
• Design, revise, and facilitate core curriculum and professional development workshops to support workforce readiness. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s degree in a human services field (mental health counseling, psychology, social work, etc.) or nursing 
• Three or more years of related work experience
• Ability to facilitate large group training sessions and provide one-on-one coaching to individuals
• Ability to build relationships at all levels of the organization by participating on committees, supporting management and advocating for caregivers  
• Set