Sr. Director of Business - Landing Systems

Crane Aerospace and Electronics has an exciting opportunity for a Sr. Director of Business over our Landing Systems segment at our Burbank, CA location.

About Crane:

Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You’ll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS).

Every 1.2 seconds, product built at our Crane Aerospace & Electronics Burbank facility is stopping aircraft – delivering passengers and military personnel safely to their destination. Home to our Landing & Cabin Systems team, Crane A&E’s brake control systems and premium cabin actuation solutions are flying on tens of thousands of aircraft throughout the world. You’ll join a business with a long track record of engineering excellence, set in the wonderful town of Burbank filled with great community atmosphere, schools, weather and no shortage of entertainment.

Start the next chapter of your career with Crane Aerospace & Electronics!

Job Summary:

The Director of Business has primary responsibility for managing the customer business relationship with commercial and military Original Equipment Manufacturer (OEM) customers to achieve business financial objectives while mitigating Crane Aerospace & Electronics risk and liability.

The Sr. Director of Business is responsible for the overall P&L performance in their assigned product line and as such is involved in new product proposals, customer commercial strategies and managing the critical/key activities with all of Crane Aerospace & Electronics OEM customers.

This position works with peer groups to ensure that the needs of the customer are being met, flow down of customer requirements is timely and accurate, and the Voice of the Customer is communicated and drives the internal organization’s behavior. The Director of Business is positioned as the central leader for ensuring cross functional alignment and execution to ensure long term profitable growth of the product line.

Sr. Director of Business has responsibility for a core, large product line (i.e. Sensing, Landing, Fluid) with annual sales of >$150M.

Essential Functions:

• Ability to lead large multilevel direct reporting teams, including CAM, CSA, and Aftermarket functions as assigned by the General Manager.

• Comprehensive command of business priorities, financials, and customer relationships such that they can represent the overall Solution as the General Manager’s delegate as needed and assigned.

• Leadership role responsible of assigned product line, inclusive of pricing, sales/backlog, cost, and strategic initiatives

• Matrixed leadership for operations, supply chain, program management, and engineering to ensure quality, delivery, customer satisfaction, profitability, support for the sales channel, sales and product training and competitive analysis

• Direct management of Customer Account Management and Business Development Management as assigned by General Manager for the solution

• Primary escalation path for customer issues and responsible for driving cross functional resolution

• Support business analytics including Annual Operating Plan and Strategic Planning Process, Strategy Deployment, and other initiatives as assigned by General Manager

• Successful negotiation of major business agreements, LTAs, contractual disputes, pricing agreements and major contract changes

• Initiate contract requirements flow-down, ensuring that contract requirements are known and communicated to the appropriate functional groups; Monitor contract performance to ensure compliance

• Manage customer demand and drive comprehensive forecast inputs to ensure successful SIOP and long-range planning of financial performance and operational capacity

• Coordinates with the Demand Management and Forecasting group to understand specific customer or market segment trends and drive cross-product line alignment of market understanding

• Maintain responsibility for tracking and recovering all customer claims as well as Crane assertions for out-of-scope requests by customer; Facilitate efficient communication and mediate customer disputes

• Contribute positively as a team member with the Business Development team and Finance to develop and execute acceptable business cases and winning strategies for new business

• Act effectively as a customer champion and advocate; Understand and communicate current and future customer needs and expectations; Establish and maintain st