eLearning Specialist

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to know the opportunity:

Are you a creative, tech-savvy professional who thrives on designing cutting-edge, point-of-need learning solutions? Do you have a passion for driving impactful learning strategies that leverage modern technology to achieve real results? 
 
As an eLearning Specialist at Voya, you will be responsible for designing, developing, and implementing engaging and effective eLearning programs. This role requires a creative and technical individual who can work collaboratively with subject matter experts and other stakeholders to create high-quality educational content.
 
Your work will directly contribute to every employee’s professional growth and have a lasting impact across the organization.

 
The ideal candidate is: 

• Creative with a Purpose: You bring creativity to your work, ensuring that learning materials are engaging, innovative, and aligned with learning and performance goals. 
• Empathetic: You genuinely care about the learning experience of others and are motivated by the desire to help them succeed. 
• Collaborative: You enjoy working with others, sharing ideas, and creating solutions that benefit the team. 
• Supportive: You are patient and understanding, always ready to assist others and provide the guidance they need to excel.

Please Note:  Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule. 

Profile Description:

• Designs and develops interactive and multimedia-rich eLearning content using various authoring tools.
• Ensures all eLearning content aligns with brand standards, instructional design principles and best practices.
• Prepares content outlines, scripting, knowledge checks, voiceovers and other logistics needed to create interactive micro level self-paced learning modules. 
• Maintains and updates existing eLearning courses to ensure content remains current and relevant.
• Provides technical support and troubleshooting for eLearning platforms and tools.
• Stays up to date with the latest trends and technologies in eLearning and instructional design.
• Manages learning content, reporting and end-user experience in the Learning Management System (Workday Learning).
• Assesses program effectiveness: Works with the L&D team to review usage, participant feedback, evaluations, and key performance indicators to evaluate program effectiveness. 
• Coaches others on eLearning design.
• Other duties as assigned.

Knowledge & Experience:

Required:

• Bachelor’s degree or equivalent work experience.
• 3+ years of experience designing and developing eLearning and blended solutions.
• Proficiency with e-learning authoring tools such as Camtasia, Articulate suite of products, easygenerator or other course authoring and simulation tools experience. 
• Excellent verbal and written commun