Sr. Director of Gift Administration & Development Services - Hybrid
Children's National HospitalAbout the role
Description
The Sr. Director of Gift Administration & Development Services provides oversight and strategic direction for all areas Gift Processing. The Sr. Director oversees a team who are responsible for the execution of strategies for continuous quality improvement in the delivery of services to, and communication with, donors and staff, and is responsible for the Foundation's data integrity and quality control initiatives. The Sr. Director regularly collaborates with the Data Services and Finance Teams on matters of systems integration, financial reconciliation and data quality to ensure timely and accurate recording and distribution of gifts into funds. These objectives are accomplished through the development and careful monitoring of performance metrics, best practices and quality control systems and mechanisms. This role champions and works across the Foundation with respect to data standards, data integrity and data governance projects.Qualifications
Minimum Education
Bachelor's Degree (Required)
Minimum Work Experience
12 years (Required)
2 years experience with Blackbaud’s The Raiser’s Edge, specifically around data entry, gift batch and coding configurations (Preferred)
2 years experience with data quality and data integrity initiatives, including duplicate analysis and other quality control checks on source data (Preferred)
Required Skills/Knowledge
Should possess strong working knowledge of Excel and be comfortable synthesizing and analyzing large amounts of data.
Must have strong problem solving skills with an ability to proactively identify issues and offer solutions in a collaborative way.
A high level of professionalism, compassion, creativity and integrity coupled with an ability to earn the confidence of a wide range of internal and external constituents.
Capable of adapting to a rapidly changing environment through use of strong time management and organizational skills.
Must demonstrate an ability to handle confidential information with discretion.
Demonstrated leadership and project management skills.
Experience in developing strategy on advanced data quality checks and ongoing maintenance plan for CRM data.
Fluency with donor databases with a preference for experience with Raiser's Edge.
Functional Accountabilities
Execution of Vision and Strategy into Optimal Organizational Performance
- Develops and implements annual operating plan; provides direct supervision to direct reports to ensure effective plan execution and focus of entire team on key objectives.
- Develop and implement an annual operating plan for data integrity and data governance
- Continually monitors department processes for opportunities to streamline operations and create efficiencies, including the oversight of the Foundation’s keying and caging vendor; Develops and implements strategy for realizing these opportunities.
- Develops and oversees Data Integrity and Gift Administration budget. Provides training and professional development opportunities to Gift Team.
- Develops system of metrics for the Gift Team as related to accuracy of entry and timely receipting.
- Creates and executes team processing strategies for high-volume periods (fiscal and calendar year-end) and special giving campaigns.
- Ensure that process for entering and reporting grants are consistent and accurate.
- Oversees adjustment reporting process to ensure that journal entries are accurate and sent to Finance according to established timeline.
Data Integrity, Quality Control and Management
- Coordinate with Data Services to design and implement advanced data tools to further automate processes and workflows for Foundation departments.
- Highligh
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s