Assistant Director, Academic Operations, Executive Programs

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Position Summary:

Florida Atlantic University is seeking an Assistant Director, Academic Operations, Executive Programs - Boca Raton, FL.

The FAU College of Business is one of the largest AACSB-accredited colleges of business in the United States with more than 8,000 students. The college has seven departments and an impressive offering of degree programs at both the undergraduate and graduate levels (including Ph.D.) as well as many online, executive, and certificate programs. For more information about the FAU College of Business, please visit http://business.fau.edu.

The Assistant Director, Academic Operations serves as a technical point-of-contact for assigned areas and assists with ensuring data audits, integrity, testing of system changes, report writing/running as well as scheduling and analyzing of data all process efficiently and effectively. The incumbent is responsible for proving program, system and business analysis support. This role requires active participation and management of business systems, administration, and support activities. The incumbent will be required to identify, define, document and validate information with new and existing systems.

Summary of Responsibilities:

• Review, analyze and triage application issues and cases pertaining to student records or schedule creation.

• Create and maintain detailed documentation of ongoing projects such as schedule building, tracking of ExecEd 360, etc.

• Provides training and documentation (presentations, academic and program calendars, info hubs, etc.) for Executive Education team members.

• Monitors course enrollment to identify potential issues prior to the start of the term/semester.

• Recommends changes in development, maintenance, and system standards.

• Maintain ongoing communication and rapport with the leadership regarding course enrollments, scheduling needs and pain points.

• Improves productivity through the application of technology and data maintenance with programs such as Banner, LeapAhead, Excel, PowerBI and OnBase.

• Conducts data collection to support Executive Education initiatives.

• Creates formal advising presentations and supporting documents for distribution to students using Canvas and Adobe Creative Cloud.

• Participates in continuing quality improvement activities and professional development.

• Facilitates Owl Card requests and distribution within the department.

• Update and maintain Canvas Info Hubs for all programs.

• Provide support during academic events such as new student orientation, graduation, networking events, etc.

• Other duties as assigned.

The Center of Global Engagement at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

• State retirement options including tax-deferred annuities and Roth 403(b) plans.

• State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

• Flexible work arrangement plans - https://www.fau.edu/hr/employee_relations/flexwork.php

• Sick Leav