Senior Manager, MarComms Operations

Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Job Description

Job Introduction

As part of a Marketing and Communication organization modernization and transformation project, a new MarComms Operation function is being established, it will sit within the Marketing organization but is designed to assist for Marketing and Communication teams. This role presents an excellent opportunity to help in creating and defining the future in how to get work done differently.

Job Summary

The Senior Manager, MarComms Operations plays a vital role in enabling the goals of the Marketing and Communication teams and is responsible for the success and leadership of the MarComms Operations function.

The MarComms Operations function purpose is to develop a team that operates with greater efficiency, scalability, and adaptability, designed to foster transformative initiatives with the end goal of driving business growth. It is critical to improving performance, operational efficiency and standardizing innovative processes and tools.

Within the MarComms Operations function there is a Creative Services team responsible for the production of assets and materials, such as design, content and digital creation and management. This is a versatile team powered by operational systems, automation and AI and a mix of resources including FTE, contractors, outsource. In addition, a Digital Centre of Excellence team to navigate the complexities of the digital landscape and effectively connect with our audiences. This team has specialized capability to prioritize digital growth initiatives focused on enablement and empowerment to accelerate adoption of digital best practices that will drive operational excellence and is not distracted by business-as-usual activities.

You will be a trusted subject matter expert and advisor with strong leadership, strategic thinking skills, exceptional collaboration and communication skills and a change champion with a passion for continuous improvement, innovation and transforming the way work gets done.

Responsibilities

• Develop a clear understanding of the overall business goals to set departmental strategy and objectives to ensure alignment, develop and execute strategies for improving operational efficiency and identify new innovation and transformation opportunities..
• Set the key success indicators to define and successfully manage operations capabilities
• Gather and analyze data from various sources to make data-driven decisions and optimize operations.
• Demonstrate leadership qualities to inspire, motivate and develop team members, provide strategic direction, guidance, mentorship, foster a culture of continuous improvement, and drive efficiencies through effective communication and team management.

• Oversee the management of relationships with external vendors, such as creative services providers and digital agency. This includes contract negotiation, performance evaluation, and ensuring deliverables meet expectations and objectives.
• Oversee the allocation of resources, including FTE, contractors, vendors, technology and tools.
• Manage and track the MarComms