Part Time - Admissions & Financial Aid - Support Assistant
Penn State UniversityAbout the role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
Penn State Berks is seeking a dynamic and student-focused individual to join our team. This role combines responsibilities in both financial aid and admissions, supporting prospective and current students throughout their journey to and through the University. The ideal candidate will be passionate about student success, possess strong communication skills, and demonstrate cultural competency, especially in working with Hispanic and Latino communities. Bilingual fluency in Spanish is highly preferred.
Job Duties
Financial Aid:
- Educate and assist prospective and current students and their families with the financial aid process.
- Provide daily financial aid counseling and support, including financial literacy education.
- Collaborate with the Bursar’s Office to help students explore options for paying current and past-due bills.
- Act as a communications liaison for the Financial Aid Office.
Admissions:
- Support students recruitment through daily conversations with prospective students and families.
- Maintain relationships with school counselors and community organizations, particularly those serving Hispanic and Latino populations.
- Assist with group visits to campus.
- Update and maintain Spanish-language admissions materials and web content.
General Enrollment Support:
- Advise and counsel students on University programs, admissions requirements, and financial aid eligibility.
- Communicate effectively with internal and external audiences.
- Participate in training and professional development for the Enrollment Management team.
- Complete other assignments as directed.
Schedule: This opening allows for up to 20 hours per week, with an agreed-upon schedule determined in collaboration with the supervisor. Scheduling will be based on departmental needs and may vary throughout the academic year.
Compensation: The starting rate for this job is $20/per hour.
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