Patient Navigator

The Patient Navigator will assists in the intake process from initial patient contact to any follow-up requirements. This
position will manage each account to improve the patient experience. Identifies patients with specific diagnoses and
connects those patients to coordinated care management. Educates patiens on care management options in accordance
with policies and procedures.

• Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department.
• Works with Administrator/Physician and other members of section or department to promote a harmonious work environment.
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous,
  helpful and considerate manner. 
• Answers telephones in a prompt and courteous manner. 
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. 
• Dedicated to meeting the expectations and requirements of internal and external customers. 
• Works with customers to identify problem areas and recommend solutions. 
• Maintains patient confidentiality and adheres to HIPAA laws.

Education

Bachelor of Science Degree

Experience

Experience in patient process, service related field, marketing products & services

Strong verbal & oral communication skills

Experience in EMR – NextGen system a plus

Marketing experience preferred



Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status