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Senior Client Services Associate

Transcend Practice Management
United Statesfull_timeVerifiedPosted 26 Oct 2024
💰 $80,000/yr($65,000/yr$80,000/yr)

About the role

SENIOR CLIENT SERVICES ASSOCIATE
Location: Frederick, MD 21701
Compensation: $65,000 - $80,000
Status: Full-time, hybrid opportunity after 180 days

Join Our Team - Your Future Starts Here!
At our firm, we believe in fostering a workplace where the brightest minds can thrive. We are more than just a team; we are a family that collaborates to embody our core values daily: hard work, humility, optimism, responsiveness, and unwavering commitment to excellence. Our office prides itself on delivering premium, personalized experiences to our clients, ensuring they always feel valued and heard. 

Why You'll Love Being a Part of Our Team:
  • Innovative Work Culture: We encourage fresh ideas and innovative thinking in our daily operations. Join us and contribute to making a significant impact!
  • Hybrid Work Opportunities: After successful completion of a training period, you may enjoy the flexibility of hybrid work, demonstrating our trust in your self-motivation and discipline.
  • Collaborative Environment: You'll be joining a team that values unity, where every member plays a crucial role in our success.
  • Strong Client Relationships: You will provide tremendous value by strengthening the client relationship through the creation and maintenance of financial plans.
Ideal Candidate Attributes:
  • Exceptional attention to detail and organizational skills.
  • Energetic and enthusiastic approach to work.
  • High integrity, strong work ethic, and respect for confidentiality.
  • Strong commitment to exceeding client expectations.
  • Flexibility and willingness to support the team in various capacities.
  • Proficiency in handling diverse assignments in support of an advisory team and collaborating across the firm.
  • Excellent communication skills for building relationships within the firm and with our clients.
  • Anticipating the needs of advisors and the team.
  • Self-motivated with excellent time management, prioritization skills, and ability to take initiative.
  • Poise and maturity, particularly in high-pressure situations.


Key Responsibilities:
  • Provide technical support to the advisory team
  • Efficient Task Management:
    • Provide timely and accurate support to the advisors, which ultimately enhances the client experience and satisfaction.
  • Client Meeting Coordination:
    • Stay updated on client meetings, advisor priorities, and project timelines.
    • Prepare agendas and gather necessary documents, such as financial reports, client profiles, and meeting materials, ensuring everything is organized ahead of time.
    • Participate and listen carefully in client and planning meetings and translate the discussions into a strategy for data collection

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Company

Transcend Practice Management

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