Driver CDL - Clinical Service Technician (M-F 9am-5:30pm)

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day

• 401(k), eligibility after one year of service

• Employee stock purchase plan

• Tuition reimbursement

JOB SUMMARY

Our Clinical Service Technicians positively impact the lives of patients each and every day by delivering medical equipment to them in their home.  Clinical Service Technicians provide excellent customer service by going above and beyond to communicate product information, provide solutions and ensure understanding of relevant details so that patients feel comfortable operating their equipment.

This position will accept applications until this position is filled.

Pay: $18.33-26.69 USD Hourly

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Load and unload medical equipment, oxygen (gas or liquid) and supplies onto and off of delivery vehicles.
• Deliver medical equipment to homecare patients; including, setting up the equipment, instructing patients on the basic use of the equipment and assisting patients in solving problems regarding equipment use. Will also pick up medical equipment.
• Ensure patients do not suffer service failures by proactively communicating estimated arrival times with patients and/or family members.
• Complete daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs via paper or electronic means (cell phone and/or iPad).
• Perform routine vehicle maintenance and daily inspections including the checking of gasoline, oil fluids, tire pressure and brakes. Responsible for reporting any issues or malfunctions to leadership.
• Respond to critical situations as appropriate, during regular business hours and on an on-call basis.
• Comply with all applicable traffic laws and regulatory requirements; including, practicing safe driving habits, providing required documents needed for the Driver Qualification File, abiding by hours of service, daily log and hazardous materials (placarding, training and shipping papers) regulations.
• Adhere to mandatory reporting requirements; physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children.
• May clean and assist with the repair of equipment.
• May assist with the scheduling of daily deliveries and pickups, ensuring they are organized in a timely and efficient manner.
• May assists less experienced Service Technicians by providing guidance and training on job duties and responsibilities.
• Performs other duties as required

SUPERVISORY RESPONSIBILITIES

• None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• High School Diploma required.
• Must be at least 21 years of age.
• At least one-year related work experience required.
• Minimum of three years driving history required. 

Certificates, Licenses, Registrations or Professional Designations

• Must possess an active, valid Commercial Driver’s License with Hazardous Materials Endorsement at all times
• Successful completion of Apria Healthcare's Driver Training Program
• Meet job-related requirements to comply with D.O.T., F.D.A. and Joint Commissions regulations

 SKILLS, KNOWLEDGE AND ABILITIES

• Patient Focused
• Problem Solving/Analysis
• Effective Communication
• Integrity/Personal Credibility

 Computer Skills

• Basic computer skills

Language Skills

• English (reading, writing, verbal)

Mathematical