Supply Chain Program Manager

Overview

The Supply Chain Program Manager (SCPM) is an execution-focused individual contributor role responsible for coordinating the sourcing, production, and delivery of complex assemblies and components across internal factories and third-party suppliers. This role serves as the central point of coordination to ensure commitments to customers are met with respect to delivery, cost, quality, and responsiveness.

 

The SCPM works in close partnership with Sales, Project & Program Management, Engineering, Manufacturing, and Quality to translate customer demand and program requirements into executable supply chain plans. This role owns day-to-day execution, issue resolution, and cross-functional communication for assigned programs, ensuring alignment across factories and suppliers while proactively managing risk.

Responsibilities

Program Execution & Ownership

• Own end-to-end supply chain execution for assigned customer programs, products, or projects from order receipt through delivery. Most typically for optical and optomechanical assemblies, but also on other high impact projects.
• Serve as the primary supply chain point of contact for Sales and Project & Program Management on schedule, feasibility, constraints, and delivery commitments.
• Coordinate cross-functional execution plans to support customer requirements, including timelines, priorities, and escalation paths.
• Proactively identify execution risks (capacity, material availability, supplier constraints) and drive mitigation actions.

Cross-Functional Collaboration

• Partner closely with Sales to support quoting, source selection, lead-time commitments, order prioritization, and customer communication.
• Work with Project & Program Management teams to align supply chain execution with overall program schedules and milestones.
• Collaborate with the Engineering, Proposal Development, and Manufacturing teams to ensure manufacturability, routing clarity, and production readiness.
• Act as a customer advocate within the supply chain, balancing service, cost, and operational realities.

Supplier & Factory Coordination

• Coordinate production and material flow across internal factories and third-party suppliers to meet project/program requirements.
• Serve as the primary coordination interface with assigned suppliers, managing schedules, priorities, and delivery performance.
• Support supplier selection and onboarding activities in partnership with Strategic Sourcing and Quality.
  • Requires the ability to read prints for optical and mechanical components and understand key technical specifications that will add risk or manufacturing complexity.
• Drive timely resolution of supplier or factory issues impacting delivery, quality, or cost.

Scheduling, Expediting & Issue Resolution

• Monitor production status, supplier deliveries, and factory loading to ensure on-time execution.
• Lead expediting efforts for critical orders, shortages, or customer-driven priority changes.
• Coordinate root-cause analysis and corrective actions for late, incomplete, or non-conforming deliveries.
• Escalate risks and issues as appropriate with clear data, options, and recommendations.

Planning, Forecasting & Capacity Alignment

• Translate customer demand, forecasts, and project plans into executable supply chain requirements.
• Partner with factories and suppliers to assess capacity, lead times, and constraints.
• Support S&OP, project reviews, and program checkpoints by providing accurate supply chain status and outlook.
• Maintain accurate supply chain data to support planning, reporting, and execution.

Cost, Margin & Profitability Support

• Support cost estimates, RFQs, and sourcing decisions in collaboration with Sales, Strategic Sourcing, and Finance.
• Monitor program-level supply chain cost drivers and highlight risks to margin or profitability.
• Assist with make-versus-buy analysis and execution planning as required.

Continuous Improvement & Governance

• Identify opportunities to improve execution efficiency, communication, and supplier performance.
• Support development and adherence to supply chain processes, tools, and KPIs.
• Contribute to lessons learned and best practices for complex, multi-supplier programs.

Other Functions

• Make recommendations for policy or procedural changes
• Create reports and pivot tables, analyze data as needed to complete tasks at hand
• Assist Supply Chain Leadership as need