Senior Crop Insurance Claims Auditor

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success. 

AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide.  Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect.  Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.

As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country.  A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Senior Crop Insurance Claims Auditor in our AgriSompo National Operations team.

As a Senior Crop Insurance Claims Auditor, you will deliver exceptional customer service to agents and producers by accurately and efficiently reviewing and processing medium to complex crop insurance claim files. You will serve as a subject matter expert in at least one area of claims auditing, providing guidance and expertise to support colleagues and ensure consistency and quality across all audit activities.

Location: This position will be remote and may be based in any of the following states: Kansas, Iowa, Montana, Missouri, North Dakota, South Dakota, Colorado, Minnesota, or Nebraska. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Accurately and efficiently audit and process crop insurance claims to meet quality, compliance, and production standards.

• Communicate with underwriters, adjusters, agents, and producers to ensure timely resolution of claim-related issues.

• Work independently and collaboratively to identify issues, evaluate solutions, and recommend appropriate resolutions.

• Research and interpret policy guidance and reference materials, including Loss Adjustment Manuals (LAM), policy provisions, Standard Operating Procedures, and other internal resources.

• Ensure compliance with Federal, State, and internal policies and procedures in all claim activities.

• Handle a range of crop claims, including moderate to advanced complexity.

• Investigate and resolve complex claims issues with limited supervision while maintaining accuracy and consistency.

What you’ll bring:

• 5+ years of crop insurance experience preferred.

• Proven experience in crop insurance claims auditing and processing preferred.

• Strong understanding of Federal Crop Insurance Corporation (FCIC) policies and ability to apply them in practice preferred.

• Proficiency with Microsoft Office Suite and general technical/computer systems.

• Strong written, verbal, and interpersonal communication skills with the ability to interact effectively across internal teams and external partners.

​

Physical Requirements & Work Conditions

Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Ability to stand or sit constantly/continuously.

Hearing: Perceiving the nature of sounds at normal speaking levels with or without cor