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Client Solution Architect
Zones, LLCUnited StatesRemotefull_timeVerifiedPosted 10 Apr 2025
About the role
Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable the individuals with disabilities to perform the essential functions. As a Client Solutions Architect (CSA), you’ll be working with enterprise clients in the Central Region, responsible for initiating, solutioning, and delivering IT solutions, through your deep expertise in Data Center, Networking, Security, Cloud, and Digital Workplace solutions. What You’ll Do as a Client Solutions Architect: As the Trusted Advisor, help new & existing clients navigate their digital transformation journey through understanding their business, IT architecture, and initiatives, developing relationships with key stakeholders. Your key responsibilities will include:
- Hardware and Software products for Data Center, Networking and Security
- Professional and Managed Services opportunities across Digital Workplace, Cloud & Data Center, NextGen Networking and Cybersecurity
- Attend Sales Enablement sessions conducted by the respective teams. Provide added insights to the sales team on the products and services we are offering our clients. Evangelizing new technologies, solutions, methods & trends
- Working with the Sales team to identify opportunities proactively
- Pipeline management and forecasting of product and services revenue/GM for defined market
- Ensuring a thorough understanding of Zones Product, Services and Solutions offerings, capabilities, differentiators
- Qualifying the opportunity and doing a high level scoping so as to be able to bring in the right experts
- Bringing in the right solutioning experts, as necessary, to do the Discovery exercise with the client. Ensuring that the solutions team has all the right data points and insights to be able to create the winning solution
- Having a clear win-strategy, win theme and ensuring that the win themes are reflected in every interaction with the client as well as in our proposal
- Working as part of the Solution Development team to create responses to customer RFPs and technical solution components of SOW.
- Develop pricing and create technical documents applicable to solution/service offering
- Establish and maintain strong relationships with key OEM and delivery partners and collaborating with them for specific pursuits
- Prepare high-level design documents and presentations that clearly describe design principles, including the rationale and potential implications of decisions/options
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