IT Implementation Lead

EquipmentShare is Hiring an IT Implementation Lead

EquipmentShare is searching for an IT Implementation Specialist for our Corporate office in Columbia MO to help ensure our employees experience a smooth setup with their technology needs.

About EquipmentShare

EquipmentShare is dedicated to creating a connected jobsite for the modern contractor. We deliver user-friendly technology solutions that help contractors maximize their equipment uptime, reduce risk exposure and increase productivity. EquipmentShare’s product offerings include an improved equipment rental experience, fleet tracking and asset management software, hardware security solutions and predictive service and maintenance applications.

EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country by the end of 2023. Our branch locations are equipped with a broad range of construction equipment, ranging from 150-foot telescopic booms to 120,000-lb. track excavators. 

EquipmentShare’s rapid growth goes beyond meeting a demand for equipment rentals in booming new markets. Instead, our mission begins with our rental product, and it’s a testimony to our ability to improve industry standards and better serve the customer. Our expansion and customer retention is a validation of strong contractor demand for the smart jobsite technology we’ve built into our rental fleet. And it’s just the beginning of our journey to establishing a global presence. 

Your Opportunity to Grow With Us

The EquipmentShare team is a close-knit group of professionals who all share an interest in providing a service and product that improve our customer’s experience. Above all, we care about building something people want, and the only way to do that is by assembling a skilled, passionate and talented team. Our mission is to improve productivity and efficiency throughout the entire construction industry, and our people are how we make achieving that goal possible.

We’re seeking an IT Support Specialist who loves a challenge and wants the opportunity to grow with a fast-paced company. Industry competitors often have layers of tenured management that create barriers to career advancement. The opportunity for career growth is unparalleled at EquipmentShare, where you’ll find no shortage of challenging yet fulfilling work, chances to build new skills and supportive teammates who will push you to achieve your best. 

Primary Responsibilities

• Identify IT department requirements for each individual acquisition and new market
• Work with acquisition project managers and leads to coordinate acquisition timeline
• Set and track acquisition milestones for IT team managers to stay in line with deadlines
• Organize meetings to discuss project goals and progress
• Travel to each acquired branch to conduct IT onboarding procedures
• Develop travel arrangements for IT team members that will be on-site during acquisition onboarding
• Inventory acquisition branch IT assets
• Develop new processes and recommend improvements to onboarding procedures and ensure optimal level of customer satisfaction at all times
• Provide welcome and onboarding procedures for new hires at the Corporate office
• Support Implementation team in all aspects of onboarding, acquisitions and new market set up
• Other duties as assigned

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Skills & Qualifications

• Self-motivated, problem-solving skills, and detail-oriented
• Exceptional critical thinking and problem-solving ability
• Demonstrated communication and interpersonal skills with the ability to work independently, or with a team, and exercise sound judgment
• Knowledge of computer hardware and networking components
• Customer-focused, and models exemplary customer service

Why We’re a Better Place to Work

• Seriously great culture: Sure, we work hard, but family and personal wellbeing come first. Our workplace is supportive, fun and feels like a family-operated business… because it is!
• Health benefits