Director, Total Rewards

Director, Total Rewards 

$160,000 - $172,000 Annually + Incentives

If you are a professional who takes ownership, brings expertise, and wants to grow alongside a team committed to delivering exceptional experiences, we invite you to join Pinnacle Live. 

Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences, combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.

 

Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive. 

Job Summary: 

The Director, Total Rewards and People Experience is responsible for developing and leading Pinnacle Live’s total rewards strategy, building scalable compensation, benefits, leave, and recognition programs that support a growing, multi-site workforce. This role establishes the frameworks, governance, processes, and analytics needed to ensure competitive, equitable, and sustainable rewards practices across venue operations and corporate teams. 

The Director reports directly to the Chief Human Resources Officer, serves on the HR leadership team, and partners closely with Finance, Operations, brokers, and vendors. There is a genuine opportunity here to modernize the function, to design job architecture and pay structures from a clean sheet, and to apply AI and advanced analytics to rewards decisions that most organizations still make on instinct.

This is a hybrid leadership position based in the United States, with a preference for candidates located in Dallas, Texas. The role requires approximately 10–15% travel to Pinnacle Live venues, corporate meetings, industry events, and leadership gatherings. Extended business hours may be required.

If you want to own total rewards end to end rather than a slice of it, and you would rather build the model, this is that role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Compensation Strategy and Programs

• Develop and evolve the organization’s compensation strategy, including compensation philosophy, job architecture, pay structures, market pricing, and governance to support continued growth. 
• Lead annual compensation programs, including merit increases, incentive planning, and market benchmarking. 
• Design and administer variable and incentive pay programs across frontline, corporate, and sales populations. 
• Conduct pay equity analyses and develop remediation and governance approaches in partnership with HR leadership and legal counsel. 
• Ensure compliance with applicable federal, state, and local compensation regulations, including wage and hour requirements, exemption classification, and pay transparency laws. 

Benefits, Leave, and Recognition

• Develop and execute the organization’s health, welfare, and retirement benefits strategy, overseeing plan design, vendor partnerships, administration, and compliance to deliver competitive, cost-effective programs aligned with business objectives. 
• Lead the annual renewal and open enrollment cycle end-to-end, including plan modeling, employee communications, and post-enrollment audit. 
• Provide strategic oversight of all l