Senior Manager of Platform Engineering

ADP is hiring a Senior Manager, Windows/Mac Platform Engineering

Locations: Roseland NJ, Alpharetta GA

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you an inspiring leader who people have followed and worked for over and over again?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? 

Well, this may be the role for you. Ready to design what's next?

Join our global technology leadership team as the Senior Manager, Enterprise Platform Engineering. In this pivotal role, you will oversee the team, that architects, builds, and optimizes Windows and Mac based platforms at enterprise scale, driving innovation and operational excellence across a diverse, international environment.

In this role, you will be responsible for:

• Managing a global team of Platform Engineers
• Researching, designing, and testing computer hardware components for Windows and Mac based systems.
• Designing and implementing endpoint delivery processes using tools like Windows Autopilot, Intune and JAMF.
• Documenting processes, creating knowledge base articles and providing training for team members.
• Troubleshooting and resolving complex issues related to Windows OS, BIOS configurations, drivers, compatibility conflict resolution, performance bottlenecks and system crashes BSODs.
• Managing OS development and lifecycle processes, including vulnerability mitigation, patch management, OS upgrades, ensuring minimal downtime.
• Identifying assess and mitigate vulnerabilities through proactive security measures such as implementing BIOS, Driver and vulnerability mitigation.
• Developing and maintaining roadmaps for Windows platform evolution, including planning for emerging technologies, hardware architecture advancements, and AI on desktop trends.
• Staying current with the latest trends and advancements in computer hardware and technology to develop innovative solutions and improve products.
• Collaborating with cross functional teams (GNS, GSO, Hosting, Server Engineering, etc.) to align platform strategies globally.
• Performing performance impact analysis, capacity and disaster recovery planning for Windows systems.

You're a passionate leader focused on engagement as well as results, and you're not afraid to roll your sleeves up and dive into the code when necessary. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.

Like what you see?  Apply now!

Learn more about ADP at jobs.adp.com.

 WHAT YOU'LL DO: 

Here's what you can expect on a typical day:

• Your eight or more years of team leadership have delivered amazing results, and you pride yourself on developing the people who work for you, as well as providing an inclusive team environment where they all can thrive. If asked, they would follow you anywhere and enthusiastically credit you with helping to grow their careers.
• Continuous Learning. An eagerness to learn will help you keep up with ever-changing technologies and maintain the ability to create the best tools for our clients. You are comfortable and thrive in an autonomous role since that will be essential for your success.
• You'll work with business leadership and project management to understand priorities and create automation accordingly.
• You will present and defend your team's approach to leadership. There is no typical day as you partner and work with people across the development organization to turn ideas into reality. 

TO SUCCEED IN THIS ROLE:

• You'll have a Bachelor's degree OR equivalent.

• 8+ years of experience in relevant skills gained and developed in the same or similar role
• Deep understanding of the Windows operating system architecture and its interaction with hardware.
• Understanding of MacOS operating system architecture and JAMF.
• Experience with Active Directory, SCCM, Group Policy, Intune, Policy Management
• Linux experience a plus.
• Problem-solving: Ability to identify complex issues in computer hardware and develop logical, effective solutions.
• Analytical thinking: Skill in evaluating data from tests and systems to make informed design decisions.
• Documentat