Sr. Account Analyst, OTC Operations

Sr. Account Analyst, OTC Operations – Hybrid

Towson, MD, United States

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

As a Sr. Account Analyst - OTC Operations, you’ll be part of our OTC Operations team working as a hybrid employee. You’ll get to:  

• Manages, identifies, analyzes and classifies customer deductions by matching and reviewing customer supporting documentation to internally approved promotional programs and for adherence to the terms of contractual agreements.

• Act as the Subject Matter Expert on specific types of deductions. Results include AR balances, AR past dues, and SLA’s (i.e. days to resolve deduction).  Partner with Controllership, Commercial, Operations, and BU Finance teams to identify and address root causes. Coach / mentor 3rd party service provider (Accenture) employees to ensure performance meets or exceeds expectations.

• Requires proficiency gained through job-related training and on-the-job experience to perform a range of tasks; Takes a broad perspective to problems and spots new, less obvious solutions; Completes work with a limited degree of supervision; Provide guidance to other employees with less experience.

• Demonstrates a broad understanding of the job and applies skills and knowledge in a range of processes, procedures and systems or requires deep skills in a single area.

• Understands how the team integrates with internal and external stakeholders to accomplish team objectives.

• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.

• Impacts the quality, timeliness, and effectiveness of the team; may use discretion to modify work practices and processes to achieve results or improve efficiency.

• Uses communication skills to exchange moderately complex information, typically within own team or closely related teams.  Will be required to liaise between 3rd party service provider and SBD functions (Sales, Finance, Controllership, Customer Service, etc.) to resolve customer deduction disputes.

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor's degree in Finance/Accounting or equivalent experience.

• 4+ years’ related experience.

• Strong knowledge of MS Excel – ability to handle large files with pivot tables, VLOOKUP, sumif, etc.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.

• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our digital learning portal.

• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

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The base pay range for this position in Maryland is $60,800.00 - $95,000.00 per year. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A