IT Systems Administrator

Job DetailsJob Location: Raleigh, NC - Raleigh , NC 27609Job Shift: Day
About flyExclusive

flyExclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence. From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before.

Why flyExclusive?

As we continue to build a leading aviation brand, nothing is more critical to this mission than the talented professionals that make up flyExclusive. We’re more than just a private jet company. We go beyond the industry standard to create a uniquely detailed customer experience that is visible throughout all our departments, from our software design and fleet coordinator teams to our pilots and technicians. If you are looking for people who motivate others around them, and build relationships that create trust and open communication, you will find that here. The people at flyExclusive create a culture of positivity and aren't afraid to make decisions for the good of their team and the company.

If that sounds like you, come and work with us at flyExclusive! We offer competitive pay within the aviation industry, generous time off with flexible scheduling, a great benefits package including 401k matching, relocation assistance, and career growth opportunities!

Job Summary

The IT Systems Administrator is responsible for the day-to-day configuration, maintenance, and reliable operation of flyExclusive’s cloud platforms, servers, networks, and end-user systems, supporting approximately 678 employees across our Raleigh and Kinston, North Carolina locations. This role owns hands-on administration of the company’s Microsoft 365 environment — including identity, endpoint management, and messaging — alongside on-premises server and network infrastructure. The Systems Administrator monitors system health, enforces security policies, automates routine administration, and provides responsive escalation support across departments. Because flight operations run continuously, this position participates in a rotating after-hours on-call schedule and helps keep flyExclusive’s operations running safely and seamlessly in a fast-paced private aviation environment.

Key Responsibilities

Serve as primary administrator for assigned infrastructure and cloud platforms, overseeing their configuration, maintenance, and performance
Administer Microsoft 365 and Entra ID, including user and group lifecycle management, onboarding and offboarding, Conditional Access, and multi-factor authentication
Manage endpoint configuration, compliance policies, and application deployment through Microsoft Intune across Windows and macOS devices
Administer Exchange Online, including mail flow, distribution groups, shared mailboxes, and transport rules
Proactively monitor, patch, and optimize systems to ensure maximum uptime and efficiency
Develop and maintain PowerShell scripts to automate routine administration, bulk changes, and reporting
Manage company-wide data backup and disaster recovery for both on-premises systems and the Microsoft 365 cloud environment — including Exchange Online, SharePoint Online, OneDrive, and Teams data — covering retention configuration, recovery point and recovery time objectives, and periodic restore testing
Maintain and track an accurate inventory of hardware, software, and license assignments
Ensure the integrity and security of systems and data, including access control, least-privilege review, and patch management
Support information technology general control requirements, including periodic user access reviews, change documentation for privileged and production systems, and retention of evidence for internal and external audit
Install, configure, and troubleshoot hardware and software for servers, workstations, conference room systems, and business applications
Serve as a technical point of contact for hardware, software, and service vendors — opening and driving support cases, coordinating vendor-led troubleshooting and remediation, and validating fixes
Provide escalation support to the IT Support team and collaborate on recurring issue resolution
Participate in the rotating after-hours on-call schedule, providing continuous support coverage for time-critical operational issues
Participate in research, evaluation, and rollout of new tools, platforms, and system strategies aligned with business needs
Perform routine audits of systems and software to ensure compliance and optimal performance
Maintain documentation for system processes, configurations, and standards
Support technology deployment and standardization at company sites, including new office buildouts
Drive self-initiated improvement efforts to streamline and enhance sys