Global Director, Inside Sales - Secureworks - US Remote

About Secureworks

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

SUMMARY

Manages teams of Inside sales managers and/or sales professionals responsible for overseeing and selling products, including personal computers, electronics and accessories, mobility products, enterprise solutions, services and packaged software. Represents, communicates and executes on specific sales strategies.

ACCOUNTABILITIES

• Directs the efforts of others in the achievement of the strategic and operational objectives of the group
• Manages the hiring, staffing and maintaining of a diverse and effective workforce
• Responsible for career development/planning, performance and pay discussions of team members
• Manager of individual contributors and/or leaders who motivate and drive the inside sales organization to meet or exceed performance objectives through effective management of frontline sales managers and resources
• Frequently interacts with subordinate supervisors, customers, and/or functional peer group leaders, normally involving matters between functional areas, other company divisions or units, or customers and the company
• Manages, through subordinate supervisors and leaders, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing
• Influences and participates in the quota setting process at the team/individual level
• Coordinates (where appropriate) operations and manages the relationship between inside and field sales personnel
• Provides direction, development and inspiration to the team members in the organization
• Understands the market in which the company operates, including our business/industry, our competitors and uses that knowledge to plan for the future.
• Drives superior customer experience by delivering technology solutions tailored to customer needs while ensuring the removal of barriers and driving strategic alignment in the group, responsible for an overall quota.
• Frequently helps in the development of reps by participating in call shadowing.

SKILLS

• Expert ability to set priorities and keeps team focused on the important tasks
• Expert at influencing others and driving the achievement of objectives through subordinate leaders
• Expert ability to build sales forecasts
• Expert in driving leadership and people development by building teams/Workforce Plans
  Executive level presence.
• Able to comfortably and naturally interface with the media and customers
• Strong understanding of the customer/industry climate

Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.