Student Life Support Services Manager

Who We Are:
We are a diverse open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

The Position:
The Student Life Manager plays a crucial role in ensuring the smooth operation of the student life office and supporting the overall student experience. This position involves customer service, administrative responsibilities, and overall coordination to create a positive and vibrant student life office.

Major Responsibilities:

• Oversee the daily operations of the student life office and Bear’s Dean, including managing student traffic, supplies, equipment, and facilities.
• Maintain a welcoming and organized office environment for students, staff, and visitors.
• Provide administrative support to student life including management of Ivy Life, approval of events submitted to Ivy Life, and assessing to make sure that post-survey questions to assess student learning are included.
• Assist the Director with budget management, purchasing, and expense tracking.
• Serve as a point of contact for student inquiries, requests, and concerns.
• Provide information and referrals to support services and resources on campus.
• Assist students with navigating university policies and procedures.
• Assist with marketing and promotion efforts for student life programs and events.
• Maintain accurate records related to student engagement including, event attendance, and program evaluations.
• Compile data and generate reports to assess the impact of student life initiatives and inform decision-making.
• Participate in meetings and committees related to student success, campus events, and community initiatives.
• Ensure compliance with relevant regulations and guidelines governing student life activities.
• Identify opportunities for improvement and innovation in student life programs, services, and office operations

The above is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Education/Qualifications:
● Bachelor's degree in a related field (e.g., education, student affairs, business
administration) preferred.
● Previous experience in office management, administrative support, or student
affairs within a higher education setting.
● Strong organizational skills with the ability to multitask and prioritize tasks
effectively.
● Excellent communication and interpersonal skills, with a customer
service-oriented approach.
● Proficiency in Microsoft Office suite and familiarity with student organization
management systems (ie. Ivy Life).
● Ability to promote an inclusive environment that reflects the broad diversity and
backgrounds represented by our students and employees and which every
individual feels respected and valued.
● Flexibility to work occasional evenings and weekends for events and programs.

Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Starting Salary Range: $45,000/annually

Classification: E-1 (exempt)

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.