Retention & Student Success Initiatives Assistant

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Job Title:

Retention & Student Success Initiatives Assistant

Department:

Newark | General-JM

Qualifications:

High school diploma

Experience with Microsoft Excel and Outlook

Good communication skills and approachable

Responsible and respectful of differences

Works well on a team and willing to work in a fast-paced environment

Takes initiative and is reliable

Ability to handle confidential, sensitive information with professionalism

Ideal candidate has willingness to support other students’ success and has demonstrated strong academic skills themselves

FERPA and Institutional Data Policy compliance requirements must be met once hired

40% - Serve as the front-line employee in the Office of Retention & Student Success Initiatives, this includes:

• Answer phone/take messages/schedule appointments in Microsoft Outlook calendars
• Oversee department email account, answering questions, referring students, and connecting with appropriate staff within office 
• Triage student concerns and link to appropriate resources, on campus or community
• Handle and work on projects with confidential student information
• Assist in operation of the office
• Provide information to faculty, staff, and students

30% - Assist director and staff with special projects related to retention and student success:

• Identifying student needs on campus and assist with unique outreach/action plan
• Data analysis in Excel
• Learning community student recruiting
• Targeted student outreach measures

15% - Provide support for special activity events including but not limited to, campus and learning community events as well as academic success workshops and programs

10% - Run errands on and off campus, make purchases for office, retrieve mail, and distribute to staff, prepare mailings, set up and monitor bulletin boards

5% -Other general duties as assigned

Additional Information:

FWS eligible jobs can be filled by a non-FWS student.

A background check is not required

Location:

Warner Library and Student Center (0583)

Position Type:

Temporary (Fixed Term)

Scheduled Hours:

10

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, nation