Team Lead Direct Support Professional -Hourly

Description

We are seeking compassionate and dedicated individuals to join our team. We are committed to nurture an inclusive culture and a learning-based work environment to our employees. 

In this role, you will create a safe, positive, and encouraging environment for our clients, supporting them in various tasks while promoting their independence. Your responsibilities will include assisting with self-care, medication compliance, meal preparation, housekeeping, and more. You will also help clients develop decision-making skills, schedule and attend appointments, and engage in their community.

  Why Join Us?

• Make a meaningful impact in the lives of our clients.
• Work in a highly Inclusive, supportive and collaborative environment.
• Approachable leadership 
• Opportunities for professional growth and development.

Job Types: Full time, 40 hours

• 9am-4:30 or 5 pm Monday through Friday

Pay: $16.00/hour

Benefits:

• Flexible schedules
• Health, Dental, and Vision Insurance for Full Time 30 and 40 employees
• Short-Term Disability & Long-Term Disability
• Life Insurance
• 401k
• PTO accrual for Full and Part-Time employees

What You Will Do:

• Ensure services to client meet the highest quality possible
• Ensure that client budgeted hours are provided
• Support staff to understand and implement client’s care plan
• Ensure effective relationships between all stakeholders of the organization (clients, staff, P/G/A’s, case managers, etc.)
• Be responsible for the accuracy and timeliness of all documents and reports relating to the position
• Ensure clients are educated and empowered to make choices about services
• Demonstrate knowledge, understanding, and implementation of the client’s Life Plan, in accordance with client’s preferences
• Follow established safety practices and procedures to ensure a safe and healthy environment for clients and the organization
• Work effectively within a team to enhance service delivery
• Respect the right to privacy of the client, and confidentiality requirements of Candeo
• Use initiative to think creatively, learn, and grow
• Model and use good decision-making skills and accesses appropriate resources to assist in developing quality services for clients
• Attend organizational and client-specific training and provide documentation of certifications required for employment with Candeo
• Comply with documentation policies by submitting accurate and timely paperwork including progress notes, billing sheets, time sheets, expense logs, and other required reports
• Maintain documentation of services provided that clearly and legibly reflects the client’s goals, staff intervention and support, client response and progress made

Requirements

Required Behavioral Skills and Soft Skills: 

• Empathy and Compassion: Ability to understand and share the feelings of others, providing emotional support and encouragement
• Patience: Ability to remain calm and patient, especially in challenging situations.
• Communication Skills: Strong verbal and written communication skills to interact effectively with clients, families, and team members.
• Problem-Solving Skills: Ability to think critically and resolve conflicts or emergencies efficiently.
• Adaptability: Flexibility to adjust to changing client needs and situations.
• Attention to Detail: Meticulous in maintaining accurate records and following care plans.
• Teamwork: Ability to collaborate with other professionals and support staff.
• Independence: Capable of working unsupervised and making sound decisions.
• Organizational Skills: Strong ability to manage time, appointments, and documentation effectively.

 Qualifications:

• Education: High School Diploma or GED required.
• Experience in working with individuals with disabilities and mental health is must
• Experience in supporting individuals with high medical need is required
• Licenses/Requirements:
  • Valid Class C Iowa Driver’s License.
  • Proof of Automobile Insurance.
  • Must pass required background checks.
  • Access to a reliable computer and internet for documentation, or ability to travel to a location with access.
• Skills: