SYSTEMS PROJECT ANALYST

Requisition No: 864447 

Agency: Department of Corrections

Working Title: SYSTEMS PROJECT ANALYST

 Pay Plan: Career Service

Position Number: 70042829 

Salary:  $54,982.98 Annually 

Posting Closing Date: 11/24/2025 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

WORKING TITLE: SYSTEMS PROJECT ANALYST

This internal advertisement is for a Career Service position located at Central Office in Tallahassee, FL in the Office of Information Technology.

 The mission of the Office of Information Technology at the Florida Department of Corrections (FDC) is to provide innovative, reliable, and secure technology solutions that support the department's strategic goals and operational needs.

This position is not a telework position and is required to report to the FDC office in the area it serves.

 

JOB DUTIES:

• Independent System Support: Provide daily support for Windows-based stationary and portable systems and their peripherals, including on-call work for emergency situations.
• Technical Analysis and Maintenance: Analyze, test, and maintain new and existing Windows systems, printers, scanners, monitors, external drives, cell phones, and other approved devices for end users.
• Troubleshooting and Team Leadership: Troubleshoot and analyze issues with end user devices and applications, lead a team of technicians, and develop processes for system installation and repair.
• Documentation and Training: Write documentation for applications, installations, and system repairs, develop diagrams and training materials, and assist users with application documentation.
• User Training and Technology Evolution: Train users on new and existing applications and hardware, assist with troubleshooting, and recommend technology standards and solutions for multiple hardware and software platforms.

 

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of accounting programs installation, support, and maintenance.
• Knowledge of Dell Computing Systems, Cannon & Kodak scanners, Konica printers, check scanners and software, banking software, FLAIR configuration and support, iWay software, and eAgent.
• Ability to analyze and repair issues with Android and Apple phones.
• Ability to analyze and repair end user issues with wired and wireless networks.
• Ability to support Conference Systems, including Television, Video, and Audio equipment, and associated software.

 

BENEFITS:

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:

• • Pension Plan (Traditional Retirement Pension Plan)
  • Investment Plan (401(K)-Type Retirement Plan)
  • Deferred Retirement Option Program (Drop)
  • Deferred Compensation
  • Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

 

REQUIREMENTS:

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Must be employed with Florida Department of Corrections.
• Must be able to work on-call if needed, including during times of emergencies or disasters.
• Must have