Senior Technical Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

As a Senior Product Manager Technical for Fastlane focused on merchant integration quality, you will play a pivotal role in ensuring the quality of Fastlane integrations. If you are looking for a role to conceptualize, innovate, execute and deliver awesome experiences to PayPal merchants across the globe in a highly dynamic & complex domain, continue reading.

Meet our team

Fastlane by PayPal includes both Consumer and Merchant experiences which allow customers to checkout with one click and frictionless profile creation during checkout. Our passion is building innovative and customer centric experiences and taking them to global markets.

Job Description:

Your way to impact
Your key mission will be to ensure every integration in the Fastlane ecosystem is compliant and operating smoothly.  You will partner with internal teams to develop discovery, alerting, and resolution capabilities for internal and external Fastlane merchants and partners.

Your day to day
In your day to day role you will

• Partner with internal teams to build dashboards and monitoring capabilities to identify issues with Fastlane integrations across merchants and partners

• Define alerting capabilities to notify internal and external stakeholders when issues are detected

• Define resolution channels for identified issues using priority codes and baselining current metrics

What do you need to bring

• 8+ years of product management experience preferably focusing in analytics or alerting platforms

• Background in merchant checkout preferred

• Strong strategic thinking and problem-solving skills.

• Strong analytical background with experience in building dashboards

• Excellent communication and interpersonal skills required for cross organizational collaboration

• Ability to influence and lead cross-functional teams.

• Bachelor's degree in Business, Engineering, Computer Science, or a related field.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or o