Telesales

PrePass is a Software as a Service (SaaS) and technology solutions company in the transportation industry and the leader in the trucking weigh station, toll bypass, and software space. We partner with states and transportation companies reduce traffic, fuel usage, safety risk, and pollution while increasing productivity. PrePass, with 360+ employees (and growing), has employees in 24 states.

We are seeking an ambitious Telesales specialist to join our team and deliver an outstanding customer experience by handling inbound and outbound calls from prospects. The ideal candidate will collect information, conduct research, and address inquiries in a prompt and efficient manner. Our dynamic team provides comprehensive training on our products and services, equipping career-driven specialists with the knowledge and expertise they need to be successful.

Requirements

Key Responsibilities

• Provide an exceptional customer experience through the handling of inbound and outbound calls from potential prospects.
• Gather information, research, and resolve inquiries in a timely manner.
• Apply your product and services knowledge and expertise when responding to telephone inquiries.
• Document customer interactions and create customer profiles.
• Prepare standard reports.
• Ability to work on assignments and contribute to the overall success of the Inside Sales Team.

Qualifications

• High school diploma or GED.
• Bilingual in Spanish is preferred but not required.
• Strong written and oral communication skills.
• Ability to build rapport with customers.
• Strong organizational skills.
• Ability to balance workload in a fast-paced professional environment.

Benefits

How We Will Take Care of You

• Robust benefit package that includes medical, dental, and vision that start on date of hire.
• Paid Time Off, to include vacation, sick, holidays, and floating holidays.
• 401(k) plan with employer match.
• Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
• Tuition Reimbursement Program.
• Employee Assistance Program (available at no cost to you).
• Voluntary benefits, to include but not limited to Legal and Pet Discounts.
• Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, Professional well-being of employees.
• Community Give-Back initiatives.
• Focus on Employee Development initiatives.