Supervisory Detention Officers

Description

Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer professional services to Federal and State Governments, and Commercial clients. 

ICMS is a Small Business and Certified HUBZone employer. We deliver value to our clients by combining deep industry knowledge with strong functional capabilities. Our focus is to manage cost-effective programs while at the same time mitigating risk and improving results. Our success is with teamwork, a coordinated effort from all disciplines, from clients to consultants and most important, it is about delivering on our commitments.  

ICMS is seeking for an experienced Supervisory Detention Officer (multiple vacancies available) to help our client - Federal Detention Facility in Batavia, NY.

Reports to: Captain

Essential Duties and Responsibilities – including but not limited to:

• Supervise housing units and other assigned areas of the facility including reporting any unusual event(s) related to facility security to the Captains or Chief of Security
• Supervise Detention Officers on each shift throughout the facility 
• Ensure that detention officers are attentive to their duties and conduct their duties in accordance with Post Orders, ACA and PBNDS standards
• Continually inspect duty posts within the assigned area
• Perform daily Quality Control checks
• Ensuring safe work practices, identifying workplace hazards, ensuring safety compliance and communicating safety expectations to the staff and detainees
• Conduct frequent inspections of housing areas
• Conduct staff and detainee communication to ensure that detainees are safe, secure, and their needs are being met. Resolves minor issues or grievances addressed by detainees
• Conduct visual post checks and complete post check forms routinely and timely
• Report performance deficiencies noted among those officers supervised, to the Shift Commander/Captain or Chief of Security
• Perform post training of detention officers when new procedures are implemented
• Conducting muster, ensuring all pertinent information is passed on to the incoming shift; and that a personnel inspection is performed
• Monitor for detainee movement during counts
• Oversee satellite-feeding procedures and confirm tray count for all units
• Conduct periodic, random drills of response scenarios in accordance with the Facility Emergency Response Plan
• Ensure that detention officers respond quickly and appropriately to all medical emergencies
• Assume command and control during any use-of-force incidents
• Ensure that all personnel involved in, or reporting incidents provide complete reports by the end of shift
• Ensure that detainees are escorted timely for court appearances within the facility
• Ensure facility counts are conducted properly at scheduled intervals and recorded in facility logs
• Initiate “re-counts” when necessary
• Ensure appropriate log entries are made to record receipt and transfer of residents
• Enforcing PBNDS standards within the staging and processing areas; ensuring females and males are properly segregated in holding cells
• Order supplies, such as film, detainee uniforms, etc., through the supply department
• Maintain surveillance of the facility through the CCTV system
• Control various electronic doors and gates
• Notify the Captain, Chief of Security, and Facility Director of any incident observed
• Promptly contacting and dispatching assistance to officers requiring such
• Provide professional development to all detention staff
• Conduct performance evaluations on those personnel supervised
• As directed, act as the shift commander or captain in their absence
• Other duties as assigned.

Requirements

• 21 years of age 
• High School Diploma
• Minimum of one (1) year of experience as a detention officer and
• Two (2) years successful experience in field supervision (civilian law enforcement, commercial or industrial guard services, military, or security service supervisory positions). 
• 2-year requirement may be satisfied by completion of a career development program that includes work related experience, training, or college credits at a level of achievement equivalent to the basic requirement.
• Required to possess a New York State DOS Security License before hire and maintain current throughout employment.
• U.S. Citizen or Lawful Permanent Resident; must have lived in US for three (3) of past 5 years
• Possessing ability to greet and deal tac