Healthcare Customer Service Representative

Company Description

Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States.  The culture at ID reflects its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

Job Description

• Answer 40-50 inbound calls per day.
• Take payments.
• Update demographics
• Provide claim status.
• Explain copays/deductibles.

Qualifications

• Must know how to interpret and explain EOB's
• Excellent written communication skills
•  Polite phone etiquette
• Problem solving skills
• Proficient in Microsoft Excel (Microsoft Office Suite)
• Self-Managed
• Keen attention to detail
• Healthcare experience
• Ability to simultaneously use multiple programs.

Additional Information

Job Type:

• Full-time – Monday through Friday, 9am – 5:30pm
• #LI- Remote

Experience:

• Customer Service experience within the healthcare industry (Required)
• Ability to interpret/explain an EOB

Education:

• High school diploma or equivalent is required.

*We offer medical, dental, and vision benefits as well as holidays and PTO!*

Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.