Senior Warehouse Operations Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

This is a key role helping the Global Warehousing function. As the Senior Warehouse Manager, you will play a pivotal role in ensuring that our central warehouse operation runs seamlessly and efficiently. Your main focus will be to streamline our warehousing, inventory, and cost management efforts, working closely with internal departments and external partners. A successful candidate will be an exceptional people manager with excellent operations management skills and experience in ERP / WMS systems (SAP). The incumbent will establish relationships with Intuitive Surgical business unit customers, vendors, and key collaborators.

Key Responsibilities

• Directly manage Intuitive Surgical warehouse operation, ensuring effective utilization of space, safety protocols, and efficient stock movement.

• Partner with internal Center of Excellence to ensure efficient and cost-effective storage and distribution solutions.

• Act as the primary liaison between various departments within the company, facilitating smooth communication and timely resolution of any challenges.

• Oversee and manage all inbound and outbound shipments, ensuring timely deliveries and optimal efficiency. Coordinate with freight companies and internal teams to ensure the timely receipt and dispatch of goods.

• Inventory Management: Partner with planning / procurement to manage inventory levels, ensuring optimal stock levels are maintained.

• Implement strategies for efficient stock rotation, reducing wastage and costs associated with holding excessive inventory.

• Coordinate regular stock checks, reconcile inventory records, and ensure accuracy of stock data.

• Study return data to identify trends, root causes, and areas for improvement, implementing changes as necessary.

• Cost Data and Optimization: Review storage and shipment costs to identify areas for savings and optimization.

• Implement strategies and negotiate contracts to achieve cost reductions without compromising service quality.

• ERP System Expertise: Leverage experience with ERP systems, preferably SAP, to optimize operational processes, ensure data accuracy, and generate insights for continuous improvement.

• Drive building continuous improvement opportunities that will deliver significant freight savings and improve customer service

Qualifications

Skills/Background Needed

• Minimum BS in Supply Chain / Logistics or related field

• 10+ years of Global Logistics / Warehousing  Experience

• 10+ years with direct management / people management experience

• 10+ years of Global Logistics Supplier Experience preferably warehouse automation solution

Key Required Skills, Knowledge, and Capabilities

• Knowledge of Warehousing / Distribution Operations and processes

• Ability to manage multiple cross functional and cross organizational projects

• Bring extensive industry knowledge and demonstrated ability to influence at the warehousing leadership level

• Experience implementing warehousing automation technologies

• Knowledge of identifying and implementing Key Performance indicators

• Warehouse / d