Regional Director (Pacific Northwest)

<p><strong>About CLEAR:</strong></p> <p>CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.</p> <p>As a Regional Director, you will be reporting to the VP of Operations and overseeing our airports in the North West region. The Regional Director is a proven multi unit business leader who will drive operational excellence and business outcomes across CLEAR’s network. This position requires a deep understanding of leadership, strategic vision, and a high level of business savvy. We are looking for an Operations expert who consistently has their finger on the pulse of day-to-day tactical multi-unit operations. You are process oriented, ensure adherence to procedures, and can expertly navigate operational challenges. You will drive employee engagement and foster an environment (across multiple locations) where team members are accountable for delivering exceptional security, sales and customer service experiences, while continuously sharing the CLEAR story. You will oversee all salaried team members in your region and ensure each team is set up for success.</p> <p><strong><em>What you'll do:</em></strong></p> <ul> <li>Oversee a portfolio of the business in a geographic region across airports, sports &amp; events</li> <li>Set goals and strategies to drive KPIs related to security, service and sales &amp; drives results against plan through regional leadership</li> <li>Responsible for inspiring and&nbsp; developing leaders and ambassadors&nbsp;</li> <li>Build and maintain strong relationships with internal and external stakeholders: Airport Leadership, TSA, Contractors, Suppliers, Vendors and CLEAR Team Members across the CLEAR region</li> <li>Drive policy and procedural compliance with regulatory and legal requirements, escalating to senior/executive management as necessary</li> <li>Identify gaps, issues and best practices to resolve operational challenges</li> <li>Partner with public affairs team for civic engagement opportunities</li> </ul> <p><strong><em>How you’ll measure success:</em></strong></p> <ul> <li>Drive KPIs related to security, service and sales, across your portfolio of the business.</li> <ul> <li>Develop and implement comprehensive strategies to enhance security protocols and risk mitigation efforts across all business units.</li> <li>Optimize service delivery frameworks to improv