Product Manager

This is a full-time hybrid position. Work will primarily be performed remotely but on-site work will be required on an as needed basis (minimum 1x per week). Therefore, the incumbent must live within a reasonable driving distance of a Mayo Clinic location including Jacksonville, Florida or Rochester, Minnesota.

This position is part of the Multimedia Production Services' Workplace Integration team and will focus on proactive AV product development and lifecycle management for meeting rooms and conferencing spaces across the enterprise.  

Responsible for the strategic direction, planning, execution, monitoring, and delivery of profitable/high value products and services as well as ensuring that the product supports Mayo Clinic's overall strategy and goals.  Responsible for the entire product lifecycle beginning with the product strategy, and moving through product planning, execution and monitoring to ensure revenue growth, profit/loss, value proposition, and customer satisfaction goals are met.  Will manage products/services that are of lower difficulty and complexity.  Lead cross functional teams that include multidisciplinary staff responsible for the development and implementation of products and services.  Responsibilities involve qualitative and quantitative research analysis and documentation, business and functional planning, management of product requirements and scope. Proactively plans contingencies to lessen the impact of issues and risks, collaborate with internal or external subject matter experts to recommend solutions, demonstrate ability to effectively facilitate negotiation and manage conflict among key stakeholders and project team members at department or enterprise level. 

Bachelor's and four years' experience in a professional business environment or a bachelor's and two years working as a Product Manager OR a master's degree. 

Demonstrated leadership skills with collaborative management approach; results oriented with proven ability to work on a diverse range of activities and projects simultaneously; sound business judgment; experience navigating an organization to manage products; ability to present work and influence senior level management; proven capability to proactively and urgently address problems and escalate business issues where needed; demonstrated ability to plan and manage products/business strategically and tactically.  Exceptional attention to detail; efficient and highly productive; strong organizational skills with experience meeting strict deadlines with an ability to juggle and prioritize multiple activities simultaneously in a fast-paced environment; self-starter yet team-oriented.  Strong written and verbal communication skills.  Excellent analytical skills.  Successful relationship management skills involving multidisciplinary teams.  The incumbent must be able to work effectively in a consensus-style operation that expects and promotes teamwork while also having the ability to work individually.  Must be comfortable with ambiguity.  Must possess the ability to inspire trust and confidence and communicate effectively with internal and external audiences.  The ability to maintain a high degree of professionalism and confidentiality is essential.

Preferred Qualifications

• Product Strategy, Product Roadmap, Product Lifecycle Management, Intake & Prioritization, Stakeholder Management, Cross-Functional Collaboration, Product Analytics, User Research, User Experience 

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program. 

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.